Supplier Quality / Warranty Engineer

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Job Description - Supplier Quality / Warranty Engineer

Quality Warranty Engineer

HYBRID - 3 days onsite

Long Term Contract position with benefits!!

Location: Smyrna, TN

  • Investigates root cause of supplier warranty thru parts investigation, analyzes parts incident rates for warranty liability, and negotiates warranty liability rate with supplier. Communicates with suppliers, dealers and Nissan affiliates, as needed, to propose and implement countermeasures for quality and field concerns, related to supplier warranty.

JOB RESPONSIBILITIES

  • Lead supplier warranty parts root cause investigations to ensure correct warranty liability rate is assigned.

  • Reviews supplier s assembly and offers improvement suggestions; works with suppliers to eliminate repetitive quality concerns and establish permanent countermeasures; rates suppliers based on response to quality issues.

  • Support warranty service investigation with supplier base. Leads special projects to achieve organizational objectives or new initiatives, including directing other engineers or cross-functional teams.

MINIMUM QUALIFICATIONS

  • Understanding of automotive technology, product knowledge, product quality, related information systems, and related legal processes.

  • Basic understanding of vehicle design, development, parts return process, supplier quality responsibilities and processes.

  • Excellent verbal, written communication and problem solving skills.

  • Working knowledge of quality control assessment such as statistical process control. Ability to understand part, sub-assembly or system dimensional layouts.

  • Minimum of 2 years of post-grad professional experience.

  • Education: Bachelor's degree in a related discipline Engineering, Supply Chain Management/Logistics, Industrial Technology or Engineering Technology, Etc.

  • MS Excel and PowerPoint

  • Travel: Day travel up to 50%. (US and Mexico to suppliers) . More frequent travel or extended travel may be required in some functions, including international travel. Minimal notice of travel may be required depending on business need

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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