Team Lead, Dock

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

The Team Lead, Dock, reports directly to the Operations Leader. The Dock Team Lead is responsible for leading all dock personnel, assists supervisors with managing day-to-day activity of the dock as well as integrity of freight and warehouse operations. Controlling and maintaining all records required for accurate, on-time completion of shipments is also required. The dock Team Lead must work in a team environment to accomplish work assignments and delegate work to all dock personnel.

Duties include but are not limited to:

• Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
• Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
• Understand and carry out instructions given orally and in writing, including those on manifest and other shipping documents.
• Control and maintain all records required for accurate, on-time completion of shipments.
• Work in a team environment to accomplish work assignments.
• Ensure safety methods and programs are implemented and maintained.
• Regular attendance is required.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.
• Provide guidance and act as a resource for questions and issue resolution with staff members.
• Create and maintain strong, positive working relationships with all employees/dock staff.

• Minimum of a High School Diploma (or equivalent) and 1-3 years of experience. Experience working in Freight Forwarding or Transportation industry preferred. However, a combination of experience and/or education will be taken in to consideration.
• Ability to operate forklifts and pallet jacks.
• Ability to read and interpret general business documents.
• Attention to detail and good follow-up skills.
• Good judgement; know when to escalate issues and when to try and resolve.
• Intermediate proficiency in Microsoft Excel, Internet, web-based, and job-specific software applications. Must be proficient with ability to type and update computer system quickly and accurately.
• Must be a self-starter and ability to work with little direction in a fast-paced environment.
• Must be a team player with a high level of energy self-motivation.
• Ability to plan, organize, and manage multiple projects and set priorities.
• Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
• Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
• Must be mentally and emotionally capable of handling a high stress environment.
• Must possess a high level of attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
• Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others’ efforts.
• Must be eligible to work in the United States.
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
• EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas of diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.