Ticketing Coordinator

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Job Description - Ticketing Coordinator

Ticketing Coordinator

Please & Thank You is a collective of individuals specializing in touring , experiential events , brand partnerships , digital development , commerce, and logistics. We combine market-specific technology, years of experience, and world-class partners to provide a suite of services that helps to power touring experiences & web presence for some of the largest artists in the world. Learn more at please. co. Role Summary & Responsibilities: 

We’re looking for an organized and self-motivated individual to join our Event Ticketing department as our Ticketing Coordinator. As the Ticketing Coordinator your role will have a heavy focus on the management and reporting of sales data, support with ticketing pre-sales and on-sales, information tracking, and support for our tours. Additional Responsibilities:

  • Complete and distribute accurate weekly ticket counts for events and distribute count requests externally working with various departments/venues and using various internal systems.
  • Strong ability to interpret and analyze data.
  • Assist the Director of Ticketing with the setting up and monitoring of ticket offers and events.
  • Interact with artists, record labels, and management, providing requested reports as necessary.
  • Build of VIP upgrades and Artist /Tour VIP landing pages for our website.
  • Perform additional assignments as needed.

Requirements:

Must have:

  • Experience working in Box Office / Music Tours or VIP Event-related positions
  • Proficiency with Microsoft Office applications (Excel, Word, etc.)
  • Knowledge of Google Suite
  • High School Diploma / GED Equivalent

Skills you’ll need to succeed:

  • Prioritizing, organizing, and problem solving
  • Follow-up and time management skills
  • Ability to engage in positive interaction with employees and industry contacts
  • Ability and willingness to assist with both low-level and high-level tasks
  • Willingness to learn required business systems
  • Adaptability regarding department systems and protocols
  • Ability to thrive in a fast-paced work environment

Bonus skills (let us know if you have experience with any of the below) *not required to apply

  • Experience with: Shopify (Event Ticketing/Event Calendar)
  • Experience using Monday (to track tasks/projects)
  • Experience using Basecamp
  • Previous experience working on Music Tours in other roles 

Compensation:

  • 50,000-55,000 a year salary 
  • Health, Dental, and Vision Benefits
  • 401K Matching
  • PTO

This position will start as early as June 3rd and be an in-office role based out of our Sacramento, CA or Nashville, TN office. 

Applicants should be based in the Sacramento, CA or Nashville, TN area. This is not a remote role. 

About Please and Thank You:

The conduit between artist and fan. We are a collective of individuals that specialize in touring, experiential events, sponsorship, website development, subscription-based commerce and logistics. Together, we’ve combined market-specific technology, years of experience and world-class partners to provide a suite of services that helps to power some of the largest artists in the world. We’re forever grateful for this. That's why we're called “Please and Thank You”.

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