Automotive Body Shop Estimator

What We Are Looking For Ourisman Auto Body is seeking a Body Shop Estimator to join our Team at our newest location in Bethesda MD Are you passionate about helping people? Do you think differently? Do you strive to do things the best way they can be done as opposed to the way they've always been done? Do you believe hospitality is one of the core tenets of providing an excellent service experience? If this describes you then it's time to join the Ourisman Team. Apply today! What We Offer

• Competitive compensation
• Career Growth
• Mentorship Program
• Paid Training
• Medical, Dental, Vision
• Life and Disability

* 401 K

• Paid Vacation
• Discounts on products and services
• Uniforms provided
• Discounted Vehicle Purchases
• Highly productive shop
• Career advancement opportunities, promote from within
• iCar Training
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment

Qualifications

• Friendly
• Organized
• Team Oriented
• Excellent communication skills
• Time management skills
• Technology savvy
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen
• Experience in high volume body shop
• Proficient in CCC One estimating software
• Experience working with insurance companies
• 2+ years of estimating experience required
• iCar Certifications preferred
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

Responsibilities

• Monday through Friday 8am to 5:30pm, weekends optional
• Facilitate an easy, happy care-free service experience for our guests
• Provide top shelf concierge support for all owner inquiries, whether phone, text, email or in person
• Be the liaison between our guests and our technicians
• Take personal ownership of the customer's experience to ensure they are treated like you would treat a member of your family
• Ensure every guest receives fair and friendly service, always doing your best to help them find the best solution in every circumstance
• Write thorough and accurate estimates
• Ensure Technicians workflows are going smoothly and customer needs are prioritized
• Document all repairs & orders properly
• Oversee vehicle washing, waxing, revitalizing processes

About Us In 1921, Benjamin Ourisman opened a Chevrolet dealership in Washington. At the start of World War II, Ourisman Chevrolet was the largest auto dealer in the U.S. Today, Ourisman Automotive Group has grown to over 17 locations and is still owned and operated by the 4th generation of the Ourisman family. Mr. Ourisman’s standards have set the bar high as “Every customer has to be completely satisfied, every time. We want them to come back and we’ll do whatever is necessary to reach that goal.”