Cloud Engineer (Remote)

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Job Description - Cloud Engineer (Remote)

Cloud Engineer (Remote) Location Remote in Charlotte, NC :

Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

The anticipated salary range for this role is between $112,153.00 and $150,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

Summary:

We are looking for a Cloud Engineer who will be responsible for maintaining the reliability and performance of cloud-based infrastructure, platform, services, and applications. The Cloud Engineer must ensure that the applications are available, scalable and perform well by managing deployments, updates, and respond to incidents. The Cloud Engineer should also help in establishing cloud standards and best practices as the company expands its cloud presence. This role will report to the Director of Workplace and lead the day-to-day operations of various cloud platforms, with an initial focus on Microsoft Azure and Google Cloud. The Cloud Engineer will provide expertise as workloads are migrated to the cloud, and partner with internal/external architecture & engineering teams on multiple projects, and address potential vulnerabilities identified in the cloud space. The ideal candidate should have broad knowledge and experience in IT infrastructure, networking, and cloud best practices.

Principal Duties and Resonsibilities:

  • Build and manage cloud infrastructure, platform and applications through automation.
  • Deploy, support, and monitor new and existing services, platforms, and application stacks.
  • Engage in improving the whole lifecycle of services from inception through deployment, operations, and refinement.
  • Candidate will perform a range of activities required to design, implement, maintain, and continuously automate a large hybrid infrastructure environment.
  • Continuous monitoring of cloud resources, responding to incidents and outages, automating operational tasks, managing backups and disaster recovery plans, and ensuring high availability.
  • Manage, maintain, and monitor different infrastructure components (servers, network, applications).
  • Provide hands-on technical expertise during service impacting events.
  • Collaborate with other engineers on code reviews, internal infrastructure improvements and process enhancements and measure, tune and optimize system performance.
  • Partner with parent company's Cloud Center of Excellence to adhere to security and regulatory best practices involving cloud deployments.
  • Troubleshoot and remediate 2nd and 3rd level issues impacting the operation of the overall infrastructure.
  • Automate routine systems tasks and processes using PowerShell or similar tools.
  • Maintain security, backup, and redundancy of the enterprise environment.
  • Build and maintain “playbooks” and other supporting documentation.
  • Work with team members to perform regular system audit and security reviews.
  • Managing projects/processes, working independently with limited supervision.
  • Mentor/train junior Engineers.
  • Participate in periodic 24x7 on-call duties.
  • Other duties as assigned.

Position Specifications:

  • Bachelor's Degree or similar experience.
  • 8+ years of IT Infrastructure experience (Systems Engineer or similar).
  • Strong knowledge of PaaS and IaaS cloud ecosystems.
  • Advanced to expert skills with MS Azure Cloud / Google GCP.
  • Minimum of 5 years' experience within the financial industry and/or at a highly complex regulated technology organization.
  • Depth and breadth of experience leading in a highly dynamic technology and business landscape.
  • Good knowledge and expertise with IAC (Infrastructure as Code) architecture and design
  • Experience working with containerization technologies (Kubernetes, Docker, etc.).
  • Experience in managing cloud or hybrid infrastructure
  • Experience with PowerShell, Terraform, Ansible, or similar automation and configuration management tools.
  • Experience with information security practices and procedures.
  • Experience in setting up Cloud Monitoring and management tools, experience with incident response and troubleshooting, scripting, and automation skills.
  • Experience with Observability/Monitoring technologies like Splunk, Dynatrace, DataDog, Elastic Stack/ELK, Grafana, Prometheus, CloudWatch, AZURE Monitoring is preferred
  • Experience in Creating and maintaining Continuous Integration and Continuous Deployment Automation with platforms such as Azure DevOps, Jenkins and Gitlab CI.
  • Strong team or technical leadership experience is preferred
  • Effective influence driving change across direct and indirect areas of accountability.
  • Excellent communication skills.
  • Adaptable, innovative and stays current in Cloud technologies.

Preferred Certifications:

  • Relevant certifications such as Certified Kubernetes Administrator, Microsoft Azure Administrator and/or Microsoft Certified DevOps Engineer preferred.

EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCPA DISCLOSURE Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that Manufacturers Bank collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at Persons with disabilities may contact our Customer Contact Center toll-free at to request the information in this Notice in an alternative format.

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