Field Service Representative

Critical Facilities Specialist Job Description Schneider Electric is seeking a Critical Facilities Specialist in the south Virginia area. This role will be cross trained to collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. This opportunity offers a flexible work schedule with 40-hour guarantee (+Overtime). This position will sit within our U.S. Services business, specifically our Cloud & Service Provider team. Our Cloud & Service Provider team is the Original Equipment Manufacturer (OEM) for SquareD, APC and ASCO Technologies, specific to their use within datacenter customers. As a Critical Facilities specialist, a typical day for you might include:

• Servicing, installing, and repairing customer equipment.
• Performance of warranty work and start-up service.
• Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio.
• Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products.
• Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
• Technical support in product service, product training and applications

• Support serviceable Schneider equipment including but not limited to electrical switchgear, UPSs, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to.
• Document all required information for each site (technical report).
• Working on new construction site(s)

On some days, you may even:

• Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
• Assist in the developing design modifications and implements modifications and provides installation support for the modifications.
• Develops and implements training courseware and provides training to customers and other service representatives.

Desired Qualifications:

• Vocational education, or similar experience in electronics, electrical theory or similar discipline or military training is desired but not required.
• 2+ years of relevant mechanical, electrical and/or power distribution service experience , technical proficiency in electronic/electrical component theory.
• Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
• Ability to interpret blueprints and other service documents, including various electrical drawings.

Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. 34bn global revenue 128 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.