Field Technician

LaSalle Network is currently partnered with a manufacturing industry-based client who is looking for a driven and talented individual to join their service department as a Field Technician . As a crucial member of the team, you will be responsible for troubleshooting client issues both remotely and on-site, under the guidance of the Dispatcher. Your role will involve efficiently resolving technical problems, maintaining exceptional customer service and working collaboratively with team members. This is a full time and fully onsite opportunity located in Lockport, IL. Field Technician Responsibilities:

• Conducting scheduled appointments at client sites
• Providing remote assistance for technical issues
• Collaborating with team members to troubleshoot and resolve tickets

Field Technician Requirements:

• 1+ year in an MSP (Managed Services Provider) or corporate IT environment
• Proficiency in various IT areas including PCs, laptops, servers, routers, Microsoft Server Operating Systems, Microsoft Workstation Operating Systems (Windows 7 to Windows 11), Microsoft Office, QuickBooks, Adobe software (Tech Support), hardware, software and devices for layers 1, 2 and 3
• Experience with Microsoft Azure and Office 365 is a plus
• Applicants must reside near Lockport, IL, to work from their office

If you are interested in this opportunity and meet the qualifications, please apply today! Thank you, Autumn Kemske
Project Manager – Technology Services
LaSalle Network