Operations Consulting

A career in Operations Consulting services will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. The Sourcing and Procurement team, within Operations Consulting, will provide you with the opportunity to help our clients optimise all elements of their Sourcing and Procurement capabilities to become a source of value and competitive advantages. We focus on category management, strategic sourcing, procurement transformation enabled by technology, and procurement on demand managed services to drive innovation, cost reduction, and supply resiliency.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Experienced Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required :
Bachelor Degree Required Fields of Study :
Accounting, Business Administration/Management, Economics, Industrial and Operations Engineering, Industrial Engineering, Supply Chain Management Minimum Years of Experience :
1 year(s) Preferred Qualifications : Degree Preferred :
Master Degree Additional Educational Preferences :

Master of Business Administration

Certification(s) Preferred :

Coupa Platform Certification, Coupa Product Certifications (CLMA, CSO, Expense Management, Pay, etc.), Coupa Solution Architect, Coupa Technical Architect.

Preferred Knowledge/Skills :

Demonstrates some abilities, knowledge and/or a proven record of success in the following areas:

• Demonstrating both deep source-to-contract and procure-to-pay functional and technical knowledge through applicable configuration experience enabling Coupa applications from design through deployment and post go-live support;
• Providing technical and functional leadership and support during the following implementation phases: Assess and plan, Design, Build / Configure, Test & Train, Deploy & Hypercare;
• Possessing the ability to troubleshoot software application issues and lead / assist application testing and triage;
• Demonstration of experience with integration, data architecture, and supporting programming language (SQL, Java, etc.);
• Leading the design of a module/set of modules within Coupa leveraging past experience and leading practices;
• Identifying gaps, developing the business and/or technical requirements to build leading practice designs for clients;
• Leading Project Management activities including work plan development, status meetings, supporting the development of leadership communications and presentations;
• Overseeing junior staff and providing guidance and coaching to ensure their development and success on engagements;
• Overseeing work progress and ensuring timely completion of technical development activities;
• Providing fact based insights based on qualitative and quantitative data sets to support recommendations;
• Communicating firm understanding of both Strategic and Operational Procurement practices, helping to guide client leadership and staff in support of a leading practice system; 
• Providing oversight and guidance to system build and testing activities;
• Overseeing Supplier Enablement activities including supporting change management activities related to communications and training;
• Coordinating with Change Management teams in the system deployment activities, including training, communications, go-live readiness and leading applicable stakeholder calls; and,
• Overseeing hypercare activities and providing recommendations and solutions to address any unexpected post-go-live issues.

Demonstrates some abilities, knowledge and/or a proven record of success in the following areas:

• Understanding of Sourcing and Procurement leading practices and the ability to communicate at a strategic and operational level;
• Possessing the ability to facilitate working sessions with client leads to define business requirements and design leading practice solutions;
• Thinking creatively and independently to solve complex problems; 
• Providing insights and improvements to current tool sets and offers opportunities for improvement;
• Demonstrating extensive interpersonal skills and the ability to motivate staff;
• Possessing the ability to develop presentations for leadership level clients;
• Demonstrating experience in Procure to Pay, Sourcing, Contracting, and Supplier Management modules of Coupa;
• Demonstrating experience in CLM-A, Risk modules, Coupa Pay and Coupa Expenses;
• Understanding of system architecture and benefits of different ERP systems and their connectivity with Coupa; and,
• Possessing the ability to motivate others, including staff and client personnel.

Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: