Optician - Immediate Start

We are searching for an energetic Optician to join our amazing team at AEG in Scottsdale, AZ.
Growing your career as a Full Time Optician is an incredible opportunity to develop exceptional skills.
If you are strong in people management, persuasion and have the right personality for the job, then apply for the position of Optician at AEG today!

About 20/20 Image Eye Centers Our brand promise: To deliver exceptional care and personalized service that's focused on your unique needs and lifestyle. 20/20 Image Eye Centers is now a proud member of the AEG vision family. As part of AEG, we understand how vital your vision is. We understand your vision is a precious gift, and our focus is on taking great care of your eyes. We also understand that every patient is different, with their own needs and concerns. We create individual treatment plans for everyone who comes to 20/20 Image Eye Centers for care. Visit us at one of our convenient locations! About the Job Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. Duties and Responsibilities

• Delivers extraordinary experience to each and every patient. Provides patients with a complete understanding of our customized recommendations for products and services.
• Develops own clientele from providing outstanding service and obtaining referrals.
• Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available.
• Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary.
• Retrieves patient charts and electronic health records.
• Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements.
• Educates patients on proper eyeglass and contact lens care.
• Collect eye and face measurements to ensure proper fit.
• Interprets prescriptions written by optometrist and ophthalmologist.
• Creates work orders for lab technicians, specifying information on lenses needed.
• Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer.
• Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback.
• Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs.
• Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc.
• Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status.
• Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents.
• Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store.
• Restocks retail boards with new merchandize.
• Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc.
• Collaborates with technicians, front desk associates, Managers, and Optometrist.
• Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc.

Qualifications

• High School Diploma
• Minimum of one-year experience working as an Optician strongly preferred
• Experience with HIPAA requirements preferred
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Excellent customer service skills and pleasant demeanor, experience with sales preferred
• Manual dexterity and hand-eye coordination
• Dependability and punctuality
• Ability to lift up to 30lbs, bend, kneel, and stand up to 8hrs a day

Benefits of working as a Optician in Scottsdale, AZ:

● Excellent benefits
● Advancement opportunities
● Attractive package