Pharmacy Technician/Full time/Rotating/BWH

General Summary / Overview Statement Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine technical and clerical support tasks that are integral to the operation of the pharmacy department. Tasks include, but are not limited to, preparation and distribution of unit dose medications, outpatient prescriptions, and stock orders. Tasks may also include responsibilities of technical training and participation in departmental projects. This requires successful experience and performance as a pharmacy technician II. These tasks are designed to assist the pharmacist in the preparation and delivery of pharmaceutical supplies and medications in accordance with the laws and regulations of the Massachusetts Board of Registration in Pharmacy, Massachusetts Department of Public Health, and other regulatory agencies as applicable. Most tasks require the review and authorization of a licensed pharmacist. Staffing assignments will include roles throughout central pharmacy and designated specialized pharmacy areas. Principal Duties and Responsibilities

1. Leadership
   1. Train new or existing staff members.
   2. Provide direction and guidance to pharmacy staff in following policy and procedure while promoting professional behaviors and attitudes.
   3. Provide feedback to pharmacy leadership about efficiency of workflow process and general staff performance.
   4. Participate in departmental quality improvement or group research projects as assigned.
2. Staffing and Competency
   1. Perform medication deliveries and distribute medications to patient care areas employing barcode scanning.
   2. Perform all required pharmaceutical dosage calculations necessary to prepare extemporaneous dosage forms as applicable under the direct supervision of a pharmacist.
   3. Return unused medications employing barcode scanning and perform medication expiration date checking as assigned.
   4. Fill medication requisitions and type labels for ambulatory and discharge prescriptions for all applicable patient care areas.
   5. Manage inventory in all pharmacy areas and automated dispensing cabinets (ADC) and charge stock orders, ADC shrinkage, and patient and clinic requisitions.
   6. Provide information and triage phone calls to the appropriate individual within the pharmacy department when answering the phone.
   7. Carry out duties and responsibilities as assigned by staff pharmacists or pharmacy leadership.
   8. Maintain clean and organized work areas.
   9. May prepare compounded sterile products using principles of aseptic technique, distribute and transport controlled substances under the appropriate state of control, or maintain code cart inventory per policies and procedures as applicable.
3. Technology
   1. Utilize area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems.
   2. Practice preventative maintenance of area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems.
   3. Troubleshoot aforementioned technology failures to minimize operational downtime and maximize uptime.
   4. Assist in the implementation of new area-specific technology as mentioned above.
4. Quality and Safety
   1. Follow institutional and departmental policies and procedures.
   2. Demonstrate accountability and ownership of job responsibilities.
   3. Exhibit professional behaviors and attitudes related to communication, punctuality, workplace attire, personal internet or phone use, and teamwork.
   4. Carry out departmental and institutional patient safety initiatives.
   5. Report safety issues identified during job responsibilities.
   6. Assist pharmacy department to maintain statistics, data metrics, and workload productivity as applicable.
   7. Compile department-specific productivity or workload data for pharmacy leadership.

Qualifications Qualifications

1. High school diploma or equivalent.
2. Must be at least 18 years of age.
3. Previous hospital-related experience, formal training, or certification from a pharmacy technician training program desired.
4. Must be a registered Pharmacy Technician with the Massachusetts Board of Pharmacy
5. Must be a Board Certified Pharmacy Technician from a nationally approved technician certification board
6. Upon departmental orientation and annually thereafter, must complete training, which includes, but is not limited to:
   1. Institutional Safety Training
   2. Annual Departmental Technician Competency Assessments
7. Must receive highly effective performance evaluations as a Pharmacy Technician II with no risk of nor active corrective action present in employee file

Skills and Abilities Required

1. Possess command of the English language.
2. Read, interpret, and follow complicated verbal and written instructions with accuracy, precision, and dependability.
3. Work with sustained attention and care on routine, repetitive tasks.
4. Perform the common mathematical calculations associated with preparing non-sterile, extemporaneously manufactured pharmaceutical products and other medication doses.
5. Possess highly effective communication skills and knowledge of pharmacy policies and procedures.
6. Perform job duties in a professional and courteous manner and maintain working relationships with physicians, nurses, pharmacists, and other health care professionals.
7. Possess time management and organizational skills to handle multiple tasks under time constraints.
8. Organize and maintain efficient work areas and services.
9. Make decisions based on knowledge of procedural requirements in conjunction with specific skills and task related functions.
10. Distinguish routine functions from those requiring a pharmacist's professional judgment.
11. Continuously acquire skills necessary in the operation of pharmacy equipment.
12. Understand basic medical terminology, abbreviations, and computer operations.
13. Always follow all applicable state and federal controlled substance regulations.
14. Must possess the ability to assess patient specific data concerning age-specific needs (neonate, infant, adult, geriatric patients) and provide care as described in departmental policies and procedures.
15. Must show initiative and complete work with minimal supervision

Working Conditions

1. Works under constant time deadlines.
2. Occasionally exposed to infectious disease and to possible carcinogenic, mutagenic, and sensitizing medications.

Supervisory Responsibility

1. There is no supervisory responsibility

EEO Statement Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.