Advocate

Full job description

POSITION TITLE: Admissions Advocate / Specialist

REPORTS TO: Admissions Enrollment Field Consultant

RESPONSIBILITIES:

Assist in the enrollment growth efforts for all 31 Catholic schools (26 elementary and 5 high schools) within the Diocese of Grand Rapids. Advocates are responsible for outreach to families of prospective pre-K through 12th grade students including historically underserved populations, such as Latino, immigrant students as well as students from a wide range of socioeconomic backgrounds. This involves working directly with school personnel and interested students and their families.

SPECIFIC DUTIES

● Initiate personal contact (phone and email), attend events, and extend invitations to

families. Create and track inquiries originated in these events, our website and parish

contacts.

● Use our Customer Relationship Management (CRM) software to manage

communications with prospective families, track data, create reports and refer families to

the schools through the system then following their progress through successful

enrollment offering the school assistance as needed to close the deal

● Assist with the daily operation and processes of the CRM and the contacts with the

company on behalf of the Diocese and schools

● Work with interested families as they choose a school, including scheduling,

coordinating and following up after school visits

● Track enrollment data and marketing metrics to create reports to assist in determining

the most efficient enrollment and marketing initiatives and return on investment

● Responsible for the financial aid process for families including assistance with

applications, schools set up, and award granting.

● Assist schools with Spanish translation and interpretations when needed during the

families’ admissions and enrollment process and occasionally during conferences and

parent meetings.

QUALIFICATIONS:

● Strong English/Spanish communication skills.

● Bachelor’s degree in a related field is preferred, unless the candidate has strong

previous experience in education, marketing, sales and/or public relations.

● Familiarity with Catholic school systems, especially in the Diocese is preferred

● Knowledge of and support for the mission of Catholic schools

● Open to working some evening and weekend hours (as needed)

● Proficiency in MS Office Suite

TO APPLY: Please send a resume, cover letter and salary requirements to:

Job Type: Full-time

Pay: $19.50 - $22.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Nights as needed
• Weekends as needed

Application Question(s):

• Are you able to work occasional evenings or weekends for events? We flex your schedule on the weeks that it is required.
• Are you an advocate for and can you enthusiastically recruit for Catholic education?

Language:

• Spanish (Required)

Ability to Relocate:

• Grand Rapids, MI 49503: Relocate before starting work (Required)

Work Location: In person