Job Title: Benefits Manager
Location: San Francisco, CA
Duration: 06 Months (Contract to hire)
Pay Rate - $55-$70 per hour
Work Schedule: Hybrid (Tuesday and Wednesday in office but can be flexible)
Job Summary:
- Primary contact for employees, external benefits brokers, vendors, and stakeholders. Ensures our employees have a full understanding of our benefits offerings. Educates our employees on plan provisions so that individuals can make well informed decisions regarding benefits.
- Research and resolve problems in a timely, accurate, and professional manner. This includes confidential benefits counseling, communications with management and staff, and troubleshooting with insurance carriers, and health plan providers.
- Benefits administration ownership involves monitoring of benefits and employment-related data to maintain accurate records, management of related audits processes, and controls to ensure completion and accuracy and produce relevant and timely reports to inform business decisions. Initiate all benefits enrollments, changes, and/or terminations promptly.
- Monthly reconciliation of all benefits. Contact vendors with regards to invoice discrepancies.
- Oversees employee benefit programs including analysis, design, recommendation, and implementation.
- Manage benefits broker relationships and partner with brokers to perform benchmarking and analyze trends in order to improve our employee benefit programs and reduce costs.
- Manages the annual open enrollment process for all benefit programs.
- Manages all billing of benefit programs to ensure accurate charging for the services and coverages received.
- Interface with Payroll to ensure accurate and timely processing of benefit plans.
- Recommend improvements to Department processes and procedures to ensure efficiency.
- Ownership of implementation of new benefit plans or benefit changes.
- Ownership of internal and external benefits site and all benefits marketing materials
- Partner with the Head of Employee Services in presenting new ideas and recommendations for our benefit programs.
- Promote wellness and other initiatives that support employee well-being.
- Oversee the management and day-to-day execution of Life Insurance plans, including vendor management, and all compliance/audit activities.
- Oversee and complete relevant statutory benefits filings, related audits, and ACA reporting.
- Maintain knowledge of and ensure compliance with all applicable laws including ACA, HIPAA, FMLA, COBRA, ADA, ADAAA, FLSA, relevant state and local laws.
- Ad hoc responsibilities, as needed.
Required Skills:
- Bachelor's degree with an emphasis in human resources management or business, or equivalent work experience, strongly preferred.
- Minimum of four to eight years of human resources experience, with exposure to benefits administration, compliance, and HRIS maintenance is preferred.
- Full understanding of HR functions and best practices is highly desired.
- Must have excellent Microsoft Office skills, particularly Word and Excel. Ability to design spreadsheets and use graphics is helpful.
- Knowledge of Human Resources Information Systems, ensuring data integrity and reporting, is required.
- Must be able to effectively communicate with staff at all levels, as well as with outside vendors. Interpersonal skills with a high level of diplomacy and confidentiality are essential.
- Must be a conceptual thinker with excellent organizational and time management skills.
- Must be able to multitask and adapt in a fast-paced environment, while maintaining meticulous attention to detail.
Desired Skills:
- Ability to multi-task.
- Deliver "white-glove" service to employees.
- Strong understanding of benefits administration.
- Take charge attitude.
- Experience working with outside brokers as the main point of contact.
- Knowledge of Workday.
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