Billing Coordinator - Get Hired Fast

We are on the lookout for a driven Billing Coordinator to join our productive team at Chubb Group of Insurance Co in Chicago, IL.
Growing your career as a Full Time Billing Coordinator is a terrific opportunity to develop excellent skills.
If you are strong in cooperation, decision-making and have the right initiative for the job, then apply for the position of Billing Coordinator at Chubb Group of Insurance Co today!

Combined Insurance, a Chubb Company, is seeking a Billing Coordinator to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

JOB Summary 

In partnership with our internal business partner, CSSC, this position will be responsible for premium reconciliation, discrepancies, and monitoring policies’ financial status for all distribution channels. 

The Billing Coordinator is expected to perform and prioritize billing and/or premium functions, executing tasks and responsibilities while building and maintaining positive relationships with internal and external clients. Direct ownership of a block of business as it relates to premium management.

This position requires strong analytical skills, relationship management, communication, judgment, organizational skills, and problem resolution to meet the diverse needs of our clients.

Responsibilities 

• Manage block of multiple policies and accounts from a premium accounting and billing perspective.
• Work with CSSC to ensure accuracy of premium payments and application.
• Conduct premium payment audits when required to help clients identify incorrect or missing payments.
• Communicate policy financial status to internal and external partners.
• Responsible for past due management, billing discrepancies, and error templates for assigned block. This includes up lapsing, payment collections, and member detachment.
• Communicate and collaborate with internal departments including client services, underwriting, and others to provide timely and effective resolution to any premium or billing challenges, changes, updates, or errors; effectively communicate findings to the appropriate parties; take initiative and follow-through as the liaison with other internal departments as necessary.
• Partner with client finance on any communication necessary to resolve billing vs. remittance challenges and past due invoices.
• Responsible for suspense management, unapplied premiums, and reconciliation for assigned block.
• Develop and maintain positive relationships and rapport with internal and external clients.
• Provide on-going client support for billing/premium to ensure members no longer employed by the group are appropriately transitioned to direct billing.
• Provide any premium reports to necessary areas to continue servicing the account. Handle salesforce items to resolution for inforce customers.
• Partner with necessary areas on account reviews and audits to highlight broker or client concerns with the account overall and assist with development of action plans to address issues, risks, and opportunities.
• Perform other duties as assigned.

COMPETENCIES

• Problem Solving :   Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts.   Looks beyond the obvious to get at root causes.   Develops insight into problems, issues and situation.
• Continuous Learning :   Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.   Takes advantage of formal and informal developmental opportunities.   Takes on challenging work assignments that lead to professional growth
• Initiative :   Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
• Adaptability :   Ability to re-direct personal efforts in response to changing circumstances.   Is receptive to new ideas and new ways of doing things.   Effectively prioritizes according to competing demands and shifting objectives.   Can navigate through uncertainty and knows when to change course
• Results Orientation :   Effectively executes on plans, drives for results and takes accountability for outcomes.   Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities.   Takes full accountability for achieving (or failing to achieve) desired results
• Values Orientation :   Upholds and models Chubb values and always does the right thing for the company, colleagues and customers.   Is direct truthful and trusted by others.   Acts as a team player.   Acts ethically and maintains a high level of professional integrity.   Fosters high collaboration within own team and across the company; constantly acts and thinks “One   Chubb” 

Skills

• Excellent verbal and written communication, interpersonal, and customer service skills
• Excellent analytical, accounting, and problem-solving skills
• Ability to structure and manage work across multiple functions & locations
• Ability to build consultative, trust-based relationships
• Ability to identify issues, remediation tactics and escalation paths
• Personal initiative and accountability
• Sound judgment and ability to problem solve
• Sound organizational and time management skills
• Ability to multi-task in an extremely fast paced environment
• Ability to prioritize and manage multiple priorities

Education and Experience 

• 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
• Experience with group insurance premium/billing. 3 years of group benefits insurance industry experience preferred.

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, and celebrating 100 years in business, we are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2022 (over $1 billion revenue category), marking Combined's eleventh consecutive year on the Top 10 list.

ABOUT CHUBB

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 31,000 people worldwide.

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Benefits of working as a Billing Coordinator in Chicago, IL:

● Learning opportunities
● Advancement opportunities
● Attractive package