Business Analyst, Senior Associate, Card Marketing Execution Data & Planning

at JPMorgan Chase in Wilmington, Delaware, United States

Job Summary:

Join our dynamic Card Marketing Operations team as a Business Analyst (BA) and take your career to the next level. In this role, you will be at the forefront of data-promoting Operations Analytics/Reporting, working closely with diverse teams and contributing to business objectives. This is a unique opportunity to leverage your skills, learn, grow, and make a significant impact on our business.

As a Business Analyst in our Marketing Operations team, you will play a pivotal role in the development and implementation of data-promoting Operations Analytics/Reporting. You will work closely with marketing execution and data teams to gather and analyze business requirements, translate them into technical specifications, and oversee the development and deployment of data and analytics products. Your responsibility will be to ensure that these products align with our business objectives and deliver actionable insights to support data-promoten decision-making.

Job Responsibilities:

- Collaborate with marketing and data teams to understand business needs and objectives.

- Elicit, analyze, and document business requirements for data and analytics products.

- Translate business requirements into clear and concise technical specifications.

- Design and develop data models, data pipelines, and data visualization dashboards.

- Work with developers and engineers to implement and test data and analytics products.

- Conduct user acceptance testing and ensure that products meet user needs.

- Provide ongoing change management support and training to users of data and analytics products.

- Monitor and analyze data to identify trends and insights.

- Stay up to date on emerging data and analytics technologies.

Required Qualifications, Capabilities and Skills:

- Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field

- 3+ years of experience with visualization tools (e.g. Tableau, Power BI)

- Experience with SQL and one or more programming languages (e.g., Python, SAS ) a p lus

- Strong understanding & experience with data analytics tools and techniques (Alteryx, Tableau, Snowflake)

- Excellent communication, presentation, and interpersonal skills

- Experience with marketing platforms (e.g., Optima, Salesforce, Adobe Experience Manager, Axiom) a plus

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

New York,NY $90,250.00 – $145,000.00 / year