Business Dev Specialist I or II

COMPANY OVERVIEW

As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our company and capabilities. Now, we're accelerating, speeding our low-carbon or no-carbon power to more people in more places, day and night, providing our customers and communities with options to buy, manage and use energy as part of their decarbonization mission. The race is on to confront the climate crisis and Constellation is ready to meet the challenge. Come join us as we lead energy, together.

TOTAL REWARDS

Constellation offers a wide range of benefits and rewards, designed to help our employees thrive professionally and personally. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays and sick days; and much more.

PLEASE NOTE: This role can be filled at either the BDS I or II level. Please see below for compensation, job descriptions, and minimum/preferred qualifications

BDS I Expected salary range of $55,250 to $65,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

BDS II Expected salary range of $57,800 to $68,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). 

PRIMARY PURPOSE OF POSITION - BDS I

The Business Development Specialist I - POD is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle.

PRIMARY PURPOSE OF POSITION - BDS II

The Business Development Specialist II - POD is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is also the liaison and primary point of contact with other functional groups for pre-deal related issues in the sales cycle.

PRIMARY DUTIES AND ACCOUNTABILITIES - BDS I

• Data Entry and Maintenance. Creates opportunities, offers, and various pricing scenarios to support transactions. Owns accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Maintains data accuracy on any changes in customer data (ownership changes for example). Responsible for establishing and maintaining account hierarchy within the system of record; Familiar with non-standard requests.
• Utility Knowledge. Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements.
• Communication. Receives and responds to Request for Proposals (RFP's) primarily by email. Liaison between Sales and other functional groups throughout the data validation process and contract execution. Can coordinate with the pricing and legal teams on non-standard requests as needed.
• Process Improvements. Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing.

PRIMARY DUTIES AND ACCOUNTABILITIES - BDS II

• Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso’s and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed
• Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers
• Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes). Establishes and
  maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions.
• Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing.
• Team Lead. Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution.

MINIMUM QUALIFICATIONS - BDS I

• Highly proficient in Word, Excel, PowerPoint, and Outlook
• Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers
• Strong analytical skills, attention to detail, problem-solving, and independent decision-making
• Ability to effectively build and maintain relationships with internal customers
• Flexibility on the job and the ability to work under multiple, daily deadlines
• Ability to maintain confidentiality of all information always

MINIMUM QUALIFICATIONS - BDS II

• Demonstrated understanding of energy products, pricing, and market conditions
• Highly proficient in Word, Excel, PowerPoint, and Outlook
• Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers
  Strong analytical skills, attention to detail, problem-solving, and independent decision-making
• Exceptional organization and time management skills, able to navigate competing priorities
• Experience with creating and maintaining data in Customer Relationship Management (CRM) system, preferably Salesforce and/or Microsoft Dynamics
• Ability to train other Business Development Specialists
• Ability to understand and support complex and non-standard deals
• Ability to communicate with and support external partners and customers
• Ability to effectively build and maintain relationships with internal customers
• Flexibility on the job and the ability to work under multiple, daily deadlines
• Ability to maintain confidentiality of all information always

PREFERRED QUALIFICATIONS - BDS I

• Bachelor's Degree
• Sales Support or Inside Sales experience
• User experience with Salesforce and/or Microsoft Dynamics CRM

PREFERRED QUALIFICATIONS - BDS II

• Bachelor's Degree
• Sales Support or Inside Sales experience