nd Shift Dispatcher

2nd Shift Dispatcher

The 2nd Shift Dispatcher will report to the Dispatch Manager and will be responsible for the successful transactions of equipment moves, inbound and outbound freight movements as well as ensuring customer interactions are handled at the highest professional level. This position coordinates final goods delivery efforts between management, sales, customers, and plant operations in our fast-paced work environment. Pre-planning of loads, communicating with carriers and customers, and coordinating with members of the team are all key components of this role. This role will continue to grow with the organization and a willingness to tackle challenges will be imperative in driving the business forward.

Job Functions:

- Responsible for strategically dispatching company and/or third part common carrier trucks to meet customer needs.

- Responsible for ensuring trucks are weighed when arriving to and leaving the plant; scale house operations

- Completion of proper electronic forms, paperwork including freight invoices and bills of lading

- Communicate with customer contacts and truck drivers to verify accurate information regarding product order details, shipment locations, delivery times, etc.

- Inform operations regarding sales information obtained, such as duration of time that a product volume needs to be produced and special requirements for custom orders

- Create and maintain a functional loadout schedule and communicate changes or delays to plant operators, customer, sales, and carriers via central database.

- Partner with sales employees to obtain accurate sales information to anticipate future business to efficiently schedule trucks and proactively communicate future production needs.

- Contact customers to communicate changes, delays or concerns and to reschedule delivery timelines if needed

- Collaborate with lab employees to ensure that product certifications and certification paperwork is completed before trucks are loaded

- Operate various software platforms to support Safety and Compliance dedicated to company fleet and/or drivers.

- Data entry of necessary production, sale, carrier profiles and shipment data into proper electronic systems.

- Review and communicate Key Performance Indicators specific to carrier's services.

- Manage trailer fleet annual inspections, cleanliness and overall equipment health.

- Actively manage third party account payables specific to freight

- Other duties as assigned.

Relevant Skills and Abilities:

- Excellent verbal and written communication skills

- Customer Centric Service

- Problem-solving and prioritization skills

- Proficient computer skills Microsoft Office (Outlook, Word, Excel, PP)

- Demonstrated behaviors of self-motivation and team orientation

- Basic math skills

-Basic knowledge of FMSCA> DOT> Hours of Service (HOS)

-Basic knowledge of Hazardous Material Regulations

Requirements:

- High school diploma or equivalent

- Willingness to work shift work, overtime and on call shifts for after-hours and weekend support (Seasonal)

- Willingness to utilize Personal Protective Equipment as required when on the plant property

- Will be required to successfully pass a physical and drug test

- Must have reliable transportation to and from work

- 2-3 years' experience in dispatching, truck driving or other related fields preferred

-Excellent communication, organizational and time management skills.

-Customer service oriented.

- Must be able to tolerate scents common to fuels and asphalts loading operations, as well as those of construction and maintenance related activities such as welding, painting, and tank cleaning.

Who we are:

Asphalt Materials, Inc., formed in 1956, has been continually focused on the asphalt business. A core strength of our business is the formulation, manufacturing, and R&D of asphalt binders and emulsions. Our Asphalt Companies continually supply high-quality products and services around the United States, allowing us to excel in pavement preservation techniques and construction services.

We work closely with the Heritage Research Group team to ensure the highest quality asphalt materials and processes are brought to market. We are committed to building long-term relationships and mutual trust. We are excited to tackle our industry's biggest challenges, looking for new and inventive ways to create solutions that will mean better, safer, and longer-lasting roads.

EOE/M/W/Vet/Disabled/PDA

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