Instructional services manager

Full job description

Hiring Salary Range

$66,347.00 - $86,250.50/annually, DOE

Grade

118

Work Schedule

The standard work schedule is flexible and will either be Monday - Friday (5x8) or Monday - Thursday (4x10)


This position offers remote work allowing employees a combination of onsite and work from home options. The expected remote work schedule for this position is will be determined by the needs of the department.

Work Calendar

12 Months

Funding Information

This is a grant funded assignment with a projected end date of 06-30-2025 with renewal based on available funds and the needs of MCCCD.

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks Options:

• 20 paid observed holidays
• Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
• Paid vacation, sick, and personal time
• Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program:
• Sight-On-Site Eye Care Services
• Diabetes Empowerment Education Program
• Mobile On-site Mammography Screenings
• Employee Assistance Program (EAP)
• Wondr™ online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
• Pre-Retirement Events
• Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
• 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

Reporting to an Instructional Services Director, the Instructional Services Manager plans, develops, implements, administers, and evaluates noncredit and credit instructional services programs to meet the needs of Adult Education students enrolled in English language classes or pursuing a High School Equivalency (HSE) diploma through the GED® test or other pathways, and transitioning to postsecondary education. The position administers programs including Adults Achieving a College Education (Adult ACE), College Credit Pathway to a High School Diploma, ESL and GED® Preparation for Partners, Online GED, and other Community Development Division academic programs. The position also hires, trains, schedules, supervises, and evaluates instructors and staff to ensure high-quality instructional delivery and student services.

Essential Functions

30% - Plans, develops, implements, and administers student development and instructional support services programs to meet the training needs of students, the community, and industry. Administers the delivery and evaluation of Adults Achieving a College Education (Adult ACE) aligned with the Language and Literary Culture of the USA academic certificate and Maricopa Community Colleges (MCCCD) associate’s degree programs, College Credit Pathways to a High School Diploma, ESL and GED® Preparation for Partners at workplace locations, Online GED®, and other academic programs; Administers instructional delivery; Supports curriculum development, revision, and alignment with Arizona state standards; Oversees program/project plans and activities; Manages student and community events; Makes oral and written presentation to local and national groups; Develops and conducts training and formal workshops; Develops program marketing materials and program-related communications across Rio Salado College locations.
25% - Plans and coordinates class scheduling; Facilitates testing and tutoring services to support student success, retention, and completion; Manages instructional and student services across multiple locations; Implements program improvements to maximize student enrollment and retention; Manages student enrollment, registration, scholarship awards, and orientation processes; Develops and maintains partnerships with key stakeholders in the community and external agencies and organizations; Facilitates program activities with community partners.
20% - Plans, hires, trains, monitors, organizes, assigns, supervises, and evaluates instructors and staff; Supports employee training, conducts professional learning, observes instructors, facilitates meetings, and engages in staff development. Collaborates with Adult Education teams to support students’ holistic needs and case management across the student life cycle.
15% - Participates in program planning and decision-making; Ensures compliance with applicable district, college, and Arizona Department of Education regulations, policies, and program requirements; Supports the achievement of program objectives, goals, and outcomes; Monitors program compliance, including Adult Education curricular alignment with Arizona state standards; Manages program and college database activities, including data entry and reporting deadlines; Manages student record maintenance and audit activities for assigned programs; Monitors and supports the management of program expenditures.
10% - Develops and administers contracts, memorandums of agreement, and program reports; Ensures compliance for scholarship funds, including the Maricopa Grant, Distinguished Transitions, and Maricopa Colleges Foundation scholarship funds, college budgets, and laws in collaboration with participating organizations, MCCCD Legal Services, Financial Aid, and Business Services; Attends college, district, and Arizona Department of Education meetings and events; and other duties as assigned.

Minimum Qualifications

Bachelor’s Degree from a regionally accredited institution in education, organizational development or directly related field, five (5) years of related experience such as planning, developing, implementing, administering, and evaluating instructional services programs which includes two years of supervisory experience. A Master’s degree and three years of the above-listed experience, which includes two years of supervisory experience, may be required for some assignments.

OR

Associate’s Degree from a regionally accredited institution in education, organizational development or directly related field, seven (7) years of related experience such as planning, developing, implementing, administering, and evaluating instructional services programs which includes two years of supervisory experience. A Master’s degree and three years of the above-listed experience, which includes two years of supervisory experience, may be required for some assignments.

OR

High School Diploma/GED and nine (9) years of related experience such as planning, developing, implementing, administering, and evaluating instructional services programs which includes two years of supervisory experience. A Master’s degree and three years of the above-listed experience, which includes two years of supervisory experience, may be required for some assignments.

Desired Qualifications

A. Master’s degree
B. Supervisory or leadership experience in an educational setting
C. Experience in educational program planning, implementation, and/or oversight
D. Experience evaluating instructors’ performance in the classroom
E. Experience managing and delivering student services
F. Experience using data to track and analyze program and/or student outcomes

Special Working Conditions

The primary work location for this position is: RSC Southern at 3320 S. Price Rd., Tempe, AZ85282
Additional Rio Salado College work/travel locations include:
Casino Arizona: 8900 E Chaparral Rd., Scottsdale, AZ 85250
RSC Avondale: 420 N. Central Ave., Avondale, AZ 85323
RSC Downtown at 619 N. 7th Ave., Phoenix, AZ85007
RSC Northern at 1715 W. Northern Ave., Phoenix, AZ 85021
RSC Surprise: 12535 W. Smokey Dr., Surprise, AZ 85378
RSC Tempe: 2323 W. 14 th Street, Tempe, AZ 85281
RSC Thomas: 3631 W. Thomas Rd., Phoenix, AZ 85019
South Mountain Community College: 7050 S 24th St., Phoenix, AZ 85042
West-MEC Northeast: 1617 W Williams Dr., Phoenix, AZ 85027
West-MEC Southwest: 500 N. Verrado Way, Buckeye, AZ 85326
Will be required to travel or be assigned to multiple locations. Travel to campus during interview/selection process will be at candidate’s own expense. May require evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs
Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving:


OR
(If moving from out of state)
Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving:

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.


Additional materials will not be accepted after the job posting has closed.



Missing materials or incomplete employment history will not be considered.


Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Open until filled


First Review June 20th, 2024


Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.


Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."


The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, , .


The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.