Sales Market Visual Project Lead, USA

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 

Job Description

About the Role 

As a Sales Market Visual Project Lead USA - CA - PR , you are responsible for ensuring strong visual implementation of store projects and roll-out new VM components to support Area & Store teams to deliver the visual and commercial excellence, during each project phase and openings within the Sales Market. You provide the Region and Sales Market with required preparation for planned store projects, new stores and rebuilds. In collaboration with the Region, Expansion and Sales Market, you support & develop the store team with project implementation.

This hybrid role reports into our Regional Visual Merchandising Project Manager and is based out of New York, NY. 

A Day in the Life 

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* 

• Plan, prepare and implement store projects and new VM components to enable future physical store identity and to maximize the customer experience, following the latest global recommendation/guidelines 

• Secure a strong implementation plan for all store projects and roll-out new VM components aligned with the latest global recommendation/guiding principle for new openings, rebuilds and CX Upgrade Light together with relevant stakeholders such as Business Analyst Store Projects 

• Provide layout support and solutions during phase planning (in relevant Drawing Program) for short term/temporary projects and rebuilds focused on assortment/seasonal changes, interior & commercial layout to secure excellent customer experience following the latest Global Interior Placement Guidelines 

• Secure the right amount of people resources to achieve the highest possible standards for store projects in cross collaboration with relevant stakeholders including Visual, Construction and Facilities through all store projects 

• Ensure and adapt project pipeline and implementation plan based on the project demand and current business needs, actively communicating with Regional Visual Project Manager and Sales Market Visual Manager 

• Support Regional Visual Project Manager with preparation work and material (interior count, current layouts, inventory, photos etc.) for new stores, rebuilds and closures 

• Together with relevant functions you have the planning overview of the ordering and delivery of relevant NCG materials for all store projects 

• Collaborate with Store Designers, Regional Visual Project Manager, Business Analyst Store Projects, and Material Lead to secure LIMA is updated according to latest project information 

• Provide VM support to ensure strong visual execution of all store projects and deliver visual and commercial excellence based on the scope of work for each project phase with Regional Visual Project Manager and Sales Market Visual Manager 

• Execute the right interior and concept placement for selected project focused on noncomplex layout projects such as new Display Tools & Forms, Carriers and new A-area packages, Windows and CX Upgrade Light. Support Area and Stores to roll-out and deliver excellent visual and commercial standards at all execution stages of new VM components 

• Together with Business Analyst Store Projects you prepare, communicate project plan and timeline delivered through kick-off, meetings and store visits with Sales Market, Area, and Store teams 

• Support execution of new initiatives prioritized by the Regional Visual Project Manager focusing on upskilling and new directions based on updated Global VM strategies 

• Support, follow-up and provide feedback on execution phases of any store project on-site in collaboration with Sales Market, Area and Store team, Business Analyst Store Projects, and Regional Visual Project Manager 

• Ensure to handover store projects and provide final feedback on the implementation with Store Designers, Regional Visual Project Manager and Business Analyst Store Projects 

• Attract, drive, and develop future talents through coaching, inspiration, and feedback.

• Domestic and International travel required

Qualifications

Who You Are:

• You have participated internal mandatory Visual Project Lead Introduction trainings 

• You have participated in internal mandatory core Visual & Commercial trainings 

•  AVM & VMM Training

• Experience and knowledge of layout best practice & layout method is preferred but not mandatory 

• Ability to set realistic planning on a Sales Market level coordinate projects and support implementation stages

• Strong knowledge about layout best practice/method, and drawing methodology for different interior programs in store formats and new VM components 

• Proficient IT skills and a willingness to learn new IT skills to support role and processes 

• Familiarity with recent technologies and tools introduce to physical stores 

• Strong knowledge of all commercial & visual tools 

• Solution orientated and flexible to find the best solution in line with our H&M Values Prioritizing growth and learning for yourself and the team

• Strong knowledge about physical store identity, global visual & commercial strategies and our assortment offer 

• Excellent product presentation, styling, and commercial knowledge 

• Strong fashion interest and expertise 

• Strong knowledge about visual routines and best practices 

• Good knowledge of operational best practices

• Leads with integrity and adhering to the brand's ethical standards 

• Effective communication, presentation skills, and active listening

• Ability to adapt communication based on audience and situation 

• Good English written and verbal communication 

• Experience working as a visual leader in Store and Area team with developing both business and people through teamwork (minimum of 3 years) 

• Understands how to collaborate cross functionally to achieve results 

• Understands how a physical store operates 

• A good understanding of Expansion ways of working 

• Understands Region and Sales Market organizational set-up (roles & responsibilities)

• Strong presentation and communication skills 

• Curious and looking for innovative ideas, inspiration and solution orientated 

• Thrives in a high-pace environment, gets things done and can make quick decisions even if information is missing

• Adapts easily to new challenges and circumstances 

• Motivated by variety and ever-changing surroundings

• Supportive and develops others

• Knowledge on layout best practices and different interior programs

• Inclusive, positive, open to feedback, willing to multitask and learn on the job 

Why You’ll Love Working at H&M 

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 

• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 

• We are an inclusive company where you’re encouraged to be yourself at work 

• You will have access to a large global talent community, where career growth and aspirations have no limits 

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community 

• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: salary range is $86,804-$97,655 annually** 

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. 

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate

qualifications

EEOC Code: PRO