Senior Business Analyst

The NC DHHS ITD seeks Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities as well as implementation of DCDEE Early Education Integration System (EEIS) project.

EEIS will replace the systems for Regulatory, Workforce Registry, Pre-K, and Subsidy. Vendor onboarding has been completed and currently sprints have begun. This position is required to work in a rapid-paced development team environment that uses Angular, .Net, and SQL Server technologies, and hosted on AWS platform.

The senior business analyst will support business case analysis, process re-engineering and requirement gathering activities for Department of Child Development and Early Education efforts. Multiple efforts and initiatives will be required to achieve department goals. 

RESPONSIBILITIES:

• Conducts stakeholder analysis• Conducts market research and analysis• Identify and document detailed current and future state process workflows using BPM standards • Develops Context diagrams, functional decomposition diagrams, and process workflows • Upload and maintain all diagrams in Orbus Infinity iServer tool • Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams• Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix• Assist Business and Project Managers in the construction of procurement documents• Build Business, stakeholder, solution and transition requirements• Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology• Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required• Perform functional, integration testing UAT support, including developing test scenarios and cases• Support required system go-live activities• Authors and prepares meeting minutes to be distributed to a variety of audiences• Creating User stories and acceptance criteria and authors other Agile documents and deliverables.

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications• Strong writing and communication skills and can build relationships with both their team members and clients• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles• Ability to prepare and present oral and written documents clearly and concisely• Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards• Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs• Possess a high-level understanding in the areas of application programming, database and system design• Ability to manage complex assignments with multiple work streams and aggressive(and sometimes competing) timelines • Understanding of Software Development Lifecycle (SDLC) concepts and process• Knowledge of Orbus Infinity iServer tool • Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project • Must have proficiency in Agile processes, SCRUM, and Kan Ban software tools• Functional understanding of SharePoint end user experience, sites, libraries, lists and groups• Strong data analysis and migration experience and skills on a variety of data platforms, including mainframe, RDBMS, relational and flat-file data systems.

Requirements

Skill

Required / Desired

Extensive knowledge of business system analysis techniques and testing methodologies

Required

Demonstrated experience in gathering business requirements and development of business rules and process flow.

Required

Proven experience with business process design, definition and/or re-design.

Required

Working knowledge of creating Context Diagram, Functional decomposition, Process flow diagrams using ORBUS Infinity iServer tool.

Required

Experience with Business Analysis methodologies and problem solving

Required

Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project

Required

Excellent communication skills (both verbal and written)

Required

Experience in development of procurement related documents including RFP and evaluation criteria.

Required

Demonstrable analytical skills and an attention to detail.

Required

Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.

Required

Experience working for State government

Highly desired

Healthcare related experience

Desired

Knowledge Creating Context Diagram and Functional decomposition

Required

Demonstrated experience with both waterfall and agile projects

Required

Comfortable working in an environment that is driving toward agile transformation while continuing to operate within a mature waterfall structure

Highly desired

Experience with Jira

Highly desired

Experience documenting and developing plans for data migration from various platforms including, mainframes, RDBMS, relational, flat-file and others.

Required