Specialist consumer

icon building Company : Nestlé Usa
icon briefcase Job Type : Full Time

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Job Description - Specialist consumer

Nestlé’s Research & Development Center is our regional powerhouse driving innovation in food, beverage, and pharmaceutical science. Backed by our global Nestlé R&D organization, we lead breakthrough discoveries that are both good for consumers and the planet. Our team of experts range from product developers to engineers, working across our portfolio of food, beverage, infant nutrition, and health science to create leading-edge products and services. As part of our organization, you will use your entrepreneurial spirit and commitment to excellence to unlock the power of food and provide premium value. This position is not eligible for Visa Sponsorship. The Nestlé Development Center in Marysville is responsible for the ideation, renovation, and development of new and existing coffee and coffee enhancing products, business models, and services for the world’s biggest coffee brands. Our mission is to delight the consumer wherever, whenever, and however by delivering moments of genuine pleasure and indulgence - to achieve this we are committed to our talented, creative, and motivated team . If you are excited and passionate about coffee and its potential, come join us and help create the future. We are on the lookout for a Specialist in Sensory & Product Experience to collaborate with project teams to lead sensory product research in support of Nestlé brands and R&D programs to drive consumer-centricity and guide decision-making. The Specialist contributes expertise and knowledge to ensure success in product innovation and renovation in a dynamic, international environment. Primary Responsibilities:

  • Deliver sensory product insights to Innovation and Renovation projects as a partner to project managers and members of cross-functional project teams.
  • Manage sensory and consumer studies with clear, time-bound plans from start to finish including design, statistical analysis, interpretation, documentation, and presentation to stakeholders.
  • Build consumer and sensory product knowledge and competitive intelligence with clear links to consumer trends and business figures to influence strategy.
  • Ensure continuous improvement for team support and development through communication and coaching of technicians, panel leaders, and interns.
  • Continuously seek to improve Consumer and Sensory Research methods and promote agility according to business needs.
  • Actively participate in cross-functional teams including the Strategic Business Unit (SBU), Product Technology Center (PTC), and the Market to drive product improvement locally.
  • Provide technical assistance & expertise to markets/businesses in Sensory Evaluation and consumer research.
  • Work as part of a global innovation team across US, Switzerland, and Singapore to create a cohesive Sensory & Product Experience function.
  • Communicate proactively with product category leads and business units to understand needs and business context.
  • Network with Nestle Research Centers (NRC), other Product Technology Centers (PTC)/R&Ds for knowledge sharing and best practices.
  • Keep up with new developments in the fields of Sensory & Product Experience research.
Qualifications Job Qualifications (Minimum Education, Experience, and Knowledge)
  • Degree in Food Science, Psychology or equivalent preferred with emphasis in Sensory Science; Bachelor’s degree required, Master’s degree preferred
  • Three or more years of experience in Consumer and Sensory Research with application of a wide range of techniques
  • In-depth knowledge of statistics; ability to analyse DoE studies.
  • Experience in the coffee and beverage category a plus.
  • Ability to work independently and handle multiple projects simultaneously.
  • Good interpersonal/teamwork skills and a good understanding of business/technical interrelationships.
  • Excellent planning, organization, and project management abilities.
  • Dynamic, proactive, and flexible with an entrepreneurial spirit
  • Focus on Consumer-Centricity and Product Perception
  • Solid written and oral communication skills and can cater content for various audiences
  • Strong computer skills (MS-Office applications, statistical software, and sensory data collection software)
  • Fluent in English (written and spoken)
  • Ability to travel (10-15% domestically and internationally)
281824 To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: . This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at
#Research & Development
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