Venue Manager

3Putt Group a Golf Course Operator in Sussex is experience extreme growth. We are looking for an up beat person to run our venue for outings, weddings and corporate events.

Position Overview:

We are looking for an experienced Operations Manager to lead the day to day operations of our portfolio of small businesses. This role involves managing various operational aspects, from responding to inquiries and conducting site tours to executing special events and maintaining properties and equipment. 

The ideal candidate will possess strong organizational skills, a proactive mindset, and the ability to multitask effectively in a fast-paced environment with a background in hospitality, marketing, and sales.

This is a great opportunity for a seasoned hospitality professional to take on a leadership role and help guide the vision and direction of the "up and coming" event venue in Waukesha County!

What You’ll Do:

Event Coordination and Management:

• Responsible for overall management of a 3,000 sqft event venue hosting private, corporate, and special events with up to 200 plus guests and/or golfers.
• Execute events onsite, overseeing hiring, setup, tear-down, and logistical operations to ensure a seamless and memorable experience for guests.
• Lead marketing efforts for special events, including creating promotional materials, managing social media campaigns, and coordinating advertising initiatives.
• Develop mutually beneficial partnerships with local businesses and vendors to create high quality, unique experiences for guests.

Client Interaction and Sales:

• Respond promptly to inquiries via email, phone, and in-person meetings, providing detailed information about available spaces and services.
• Conduct site tours for potential clients, showcasing the venue's features and amenities, and addressing client questions and concerns to facilitate bookings.
• Coordinate with vendors and suppliers to procure necessary items and ensure adequate stock levels for events and day-to-day operations.

Administrative Support:

• Perform miscellaneous administrative tasks as needed including bookkeeping, email monitoring, scheduling.
• Prepare materials and reports for monthly meetings with management to discuss business performance and opportunities for improvement.

Qualifications:

• 2+ years’ experience in event management, operations management, or hospitality industry roles.
• Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field preferred.
• Strong interpersonal and communication skills.
• High level of computer proficiency; tools include Google Workspace, WeddingPro, customer relationship management software, Quickbooks and social media platforms (Meta).
• Ability to prioritize tasks, multitask, and work independently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive salary and performance-based incentives.
• Healthcare
• Paid time off and flexible work schedule.
• Opportunities for professional development and career advancement.

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