08864 Color & Curl Concierge

Color
& Curl Concierge 

The
Color & Curl Concierge / Colour & Curl Specialist is our steward to the
industry, demonstrating our dominance in all things color related and in talent
development, technical, social media, business and selling skills. 

In
addition to daily sales associate responsibilities, the CCC/CCS maximizes sales
by:

• Creating
  increased customer retention and loyalty


• Building
  lasting relationships and driving behaviors that grow brand awareness and
  hair color market share. 


• Using market
  analysis to sell approved beauty products, introduce new products and
  concepts, provide customer service, conduct product education both in
  store and virtually.


• Providing
  color & curl/texture consulting services to professional beauty
  salons, barbers, spas, schools and licensed cosmetologists.

The
CCC/CCS is a vital role whose main focus is driving the color & curl
business. This role requires extensive education provided through online guided
learning and certification courses. 

Primary
Duties

You
are the expert in Color & Curl/Texture and your primary duties surround
this expertise!

• Determine
  customer color and care related needs and offer professional advice and
  recommendations to ensure the customer has the knowledge and products
  needed to meet their client needs. 


• Communicate
  upward and cross functionally regarding calls, visits, orders, status of
  sales progress, follow-up plans and any assistance needed with customers,
  associates, and vendors. 


• Responsible
  for ensuring customer concerns and questions are resolved in a timely,
  appropriate, and effective manner. 


• Maintain a
  high standard of color and curl merchandising, placement, store signage,
  and proper display techniques to ensure the brand guidelines of an
  inviting atmosphere for customers. 


• Stay informed
  regarding emerging trends, remain agile in response to market changes, and
  build Industry knowledge to share with business partners, while adapting
  your own personal sales techniques in response to the competitive market.


• Ensures all
  store opening and closing procedures are performed correctly with
  occasional responsibility to make bank deposits and complete cash handling
  or other monetary transactions. 


• Demonstrate
  our CosmoProf/BSG Culture Values and adhere to our company code of ethics
  and behavior.

Why
you�ll love working here:

• The people are
  creative, fun and passionate about beauty.


• Generous
  product discount and free sample products.


• You will
  receive a great education regarding our products through guided learning
  and certification courses.


• You will have
  ample opportunity for growth.

• We are proud
  to offer a competitive benefits package for our part-time associates that
  includes medical insurance with pharmacy benefits, dental & vision
  insurance, as well as a 401k retirement plan. Associates accrue anywhere
  from eighty (80) hours to one-hundred and sixty (160) hours of vacation
  time each year (based on years of service). We offer supplemental life
  insurance, associate advocacy benefits, and a host of voluntary benefits
  from accident insurance to identity theft protection to pet insurance.

Experience
and Skills Required

• One year
  retail or other sales -focused experience 


• Licensed
  cosmetologist highly preferred in US and Canada


• Reliable
  transportation to effectively service designated store and market.


• Ability to
  travel to shows and/or sales meetings a minimum of 3 times a year.


• Strong
  business acumen and ability to read, interpret, and action on pertinent
  sales reporting.


• Working
  knowledge of retail sales, inventory control systems and visual
  merchandising is strongly preferred.


• Strong
  knowledge of POS applications.


• Comprehensive
  knowledge of computers, ipads, mobile devices and social media platforms.


• Is committed
  to working scheduled hours and has the flexibility to work additional
  hours based on changing business needs.


• May be
  required to work in other stores and in field at times.


• Strong time
  management and organization skills and the ability to manage multiple
  projects at once.


• Ability to
  present a professional image and interact positively with the public.


• Strong written
  and verbal communication skills, at all levels within and outside the
  organization.


• Must pass
  Color Certification Test within 60 days of hire to remain in position

Working
Conditions /Physical Requirements

The
work environment involves everyday risks or discomforts which require normal
safety precautions typical of such places as offices, meeting and training
rooms, retail stores, and residences or commercial vehicles, e.g., use of safe
work practices with office equipment, avoidance of trips and falls, observance
of fire regulations and traffic signals, etc. 

Additional
Information:

Interested
in this exciting challenge and always be in the know about the latest trends in
hair and beauty? Yes? Then we would love to hear from you.

The
application window is 45 days after posting date, but applicants are encouraged
to apply as soon as possible after the posting date in order to ensure optimal
consideration. The posting will be removed if the job is filled before the
application window deadline.

�At
Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and
self-expression are what fuel our innovation and growth. You are welcome
here, and you can thrive here. We find beauty in YOU. Join us.�

Qualified
applicants will receive consideration for employment without regard to their
race, color, religion, national origin, sex, or disability. SBH, Inc. is an
Equal Opportunity Employer. In compliance with federal law, all persons hired
will be required to verify identity and eligibility to work in the United
States and to complete the required employment eligibility verification form
upon hire.