20025 - Sr. MES Technician

Salary :

$24.94 - 35.65 hourly

Company : Hyundai Autoever America

Job Type : Full Time

West Point, Ga

Number of Applicants

000+

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Job Description - 20025 - Sr. MES Technician

20025 – Sr. MES Technician
Location – West Point, GA

Company Overview:

Hyundai AutoEver is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies. In a rapidly evolving automotive OS landscape, we are setting global standards and driving innovation across the mobility ecosystem.
As a global leader in next-generation automotive software, Hyundai AutoEver enhances development efficiency and expands data services through Mobilgene—a comprehensive platform that integrates Hyundai Motor Group’s software capabilities. This enables flexible connectivity between hardware and software, empowering a smarter, more agile mobility experience.
We are at the forefront of the infotainment industry, a cornerstone of future vehicle growth. Our expertise spans digital maps, navigation software, and autonomous driving HD maps, built on decades of experience in GIS technology. Through global location-based content and integrated OTA (Over-the-Air) services, we deliver transformative mobility experiences and redefine the way users interact with their vehicles.
As the convergence of industry and ICT accelerates, Hyundai AutoEver is reshaping the mobility paradigm. We are evolving into a hyper-connected ICT company, bridging industry and everyday life through:

Smart Mobility powered by our Mobility-as-a-Service (MaaS) platform,
Smart Factory solutions that intelligently optimize vehicle production lines,
And Smart City platforms that integrate ICT across homes, buildings, safety systems, and energy networks.

Together, these innovations position Hyundai AutoEver as a catalyst for a connected, intelligent, and sustainable mobility future.

What will you be doing?
A Senior MES Technician provides superior Tier 1 and Tier 2 support to HAEA and its customers in support of the MES System. This involves monitoring, analyzing, and troubleshooting MES servers, programs, and equipment across the Automotive Manufacturing plant. Some emergency or collaborative support may be provided to other HAEA teams such as GGA, HelpDesk, Network, Security, and Infrastructure case by case. Senior MES Technicians will also collaborate with MES Management to help facilitate technician training, scheduling, and projects. Interaction with customers, IT engineers, and manufacturing members is needed throughout the day to address production needs regarding IT systems.

MES System Monitoring & Support: Monitor MES and related systems, respond to support requests via phone, email, and radio, and perform regular checks and walkthroughs of MES hardware and applications.
Technical Troubleshooting & Collaboration: Assist network engineers and other IT staff in resolving issues, escalate problems as needed, and follow protocols for network troubleshooting and cable replacement.
Customer & Vendor Interaction: Provide daily IT support to manufacturing teams, open and manage tickets with external vendors, and ensure timely responses to MES service tickets.
Hardware Maintenance & Security: Reconfigure and replace MES-related devices (computers, scanners, printers), support system security policies, and perform preventive maintenance during holidays or shutdowns.
Work Environment & Flexibility: Operate in both control room and production floor settings, with flexibility to work overtime, holidays, and adapt to evolving responsibilities

Basic Qualifications

Education & Experience: Bachelor’s degree in IT or equivalent work experience; 4+ years of IT experience, including 2+ years in manufacturing and network troubleshooting.
Technical Skills: Proficient in Windows OS, Microsoft Office Suite, web browsers, and phone systems; strong in computer hardware/software support and imaging/building systems.
Problem Solving: Skilled in logical thinking, issue analysis, and implementing effective solutions.
Communication & Teamwork: Able to clearly communicate IT needs/issues, follow instructions, and collaborate or lead within teams. Must be able to a work shift rotation.
Project & Customer Focus: Capable of organizing work, meeting deadlines, and maintaining positive interactions with internal/external customers.

Preferred Qualifications

CompTIA A+ preferred
Cisco Certified Network Associate (CCNA) Related Certification is a plus.

Hourly Rate Range - $24.94 - $35.65
In addition to a competitive wage, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.

Team Culture
Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.
Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
Growth: We prioritize personal and professional growth, offering opportunities for learning and development.
Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

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20025 - Sr. MES Technician

Job Description - 20025 - Sr. MES Technician

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