2778 Digitization Specialist

• Set up and configure landing directories and file cabinets in FEITH with appropriate A–Z metadata fields.

• Review scanned documents to verify successful Optical Character Recognition (OCR) and resolve scanning issues.

• Configure user access and permissions, ensuring proper metadata is applied for records management.

• Perform initial system configuration to ingest the records with guidance and support from an experienced COTS product team.

• Test ingested records and troubleshoot issues independently or with team support.

• Work directly with customers to understand requirements, provide updates, and resolve issues.

• Collaborate with the customer and internal team members to ensure smooth implementation and continuous improvement.

• AWS

• Records Management Technology (Feith)

• SQL and SQL Server

• Java

• Oracle

• Linux

• Windows

• JIRA

• Confluence

• Understanding of metadata and permissions management in document management systems.

• Familiarity with compliance requirements for records retention and disposition.

• Ability to think creatively and analytically to solve technical and operational challenges.

• Previous experience working directly with government customers

• TS/SCI with Polygraph

• A bachelor’s degree and twelve (12) years of experience in software development/engineering and eight (8) years of experience supporting the specific COTs technology product (e.g.,

• Windows, Java, SQL and/or SQL Server, etc.). Sixteen (16) years of experience may be substituted in lieu of a degree.

• Experience with records management systems such as FEITH or other COTS solutions.

• Experience with digitization or electronic document management processes.

• Strong attention to detail and ability to verify document integrity post-scanning.

• Basic technical aptitude with the ability to perform system configurations and troubleshoot errors.

• Comfortable working independently while leveraging a knowledgeable team for support.

• Strong communication and interpersonal skills, especially in customer-facing roles.

• Ability to think creatively and analytically to solve technical and operational challenges

• 401K: up to 3% discretionary profit sharing contribution + 100% match on the 1^st 7% of pay
• PTO: 20 days per year
• Healthcare, dental, vision, Free for a single participant
• $50,000 Life insurance provided, additional voluntary life insurance available