2nd shift - Food Beverage Supervisor

Food and Beverage Supervisor-Full-Time/Second Shift Salary: $19.75/Hour/Negotiable, plus shift and weekend differential, if applicable Location: Resort Division Reports to: Food and Beverage Manager

Resume is required with application

In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be required to obtain and maintain a valid gaming license.

Responsibilities: 

• Assume duties of food and beverage staff as needed, including the role of Food and Beverage Manager.  

• Work cooperatively with Sous Chefs, at times assuming supervision duties over back of house kitchen staff.  

• Maintain the highest standards of customer service in line with resort policies.  

• Adhere to all established rules, regulations and procedures. 

• Must always dress professionally. 

• Be punctual and reliable when reporting to work.  

• Greeting guests warmly and professionally, treating everyone with respect.  

• Assist in maintaining proper stock levels of products and supplies. 

• Possess basic knowledge of POS systems and alcohol dispensing units. 

• Ensure accuracy in revenue drops and adhere to revenue handling procedures.  

• Assist in training and appraising front-line employees, including conducting counseling sessions.  

• Lead employees in daily duties, prioritizing tasks as needed.  

• Collaborate with the Food & Beverage Manager to address operational deficiencies. 

• Understand and align with organizational goals and vision.  

• Conduct meetings with vendors as necessary. 

• Coordinate equipment maintenance and service. 

• Ensure department compliance with health code standards. 

• Handle employee disputes and guest complaints professionally. 

• Prioritize tasks and manage multiple projects simultaneously. 

• Adhere to workplace policies, procedures, and regulations.  

• Maintain compliance with drug and alcohol-free workplace policy.  

• Maintain compliance with all workplace policies, procedures, ordinances, laws and other expectations. 

• Adapt to changing duties based on organizational needs.  

Please note that the above list is not exhaustive but provides an overview of key responsibilities.  

Qualifications & Education: 

• High School Diploma or GED required. 

• Minimum one year of supervisory experience; two years of food and beverage supervisory experience preferred.  

• Bartender certification must be completed within 30 days of hire.  

• Excellent communication and leadership skills.  

• Ability to remain calm and professional in a fast-paced environment. 

• Intermediate math skills and computer proficiency. 

• Proficiency with Microsoft Office products. 

• Previous cash handling experience required.  

• Flexibility to work all shifts, weekends and holidays. 

• Ability to work with diverse personalities and foster teamwork.  

• A willingness to enhance self-development and adapt to change.  

• Attendance at all applicable training sessions. 

• Demonstrated ability to maintain a satisfactory working record 

• Eligibility for coverage under the employer’s liability insurance. 

• Must be over 21 years old.   

Work Conditions: 

• Must be able to walk, sit, stand, use hands to handle or feel, reach with arms, talk and hear. 

• Must be able to lift and/or move up to fifty (50) pounds on a regular basis. 

• Specific vision abilities required, including close vision, distance vision, peripheral vision, color vision, and depth perception. 

• Work is generally performed in a casino setting with a higher noise level and cigarette smoke. 

• Evening and/or weekend work required. 

• The working environment is non-smoking; and dust and noise levels may vary depending on location and work area. 

How to Apply: Application and resume can be submitted online by clicking on the button above. 

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.