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The Fulfillment Supervisor is responsible for effectively leading all aspects of a production team. This includes successfully executing daily operations, ensuring client needs are met efficiently and accurately, and removing delays and issues that inhibit production.
Position Responsibilities may include, but not limited to
- Embrace, promote, and model Mom’s Meals Core Values: Teamwork, Relentlessly Dependable, Appreciation & Respect, Innovation & Constant Improving, and Delivering Excellence
- Promote teamwork and champion employee engagement
- Supervise and coach staff by regularly communicating goals, objectives, and results to the team
- Ensure alignment of the team to company goals
- Foster open and effective communication within the team and cross functionally
- Build and maintain strong relationships with cross-shift and cross-functional partners
- Organize and monitor workflow to ensure shift goals are met
- Challenge the status quo, driving productivity improvements and cost reductions through ongoing Continuous Improvement and Lean initiatives
- Regular partnership with Quality and Warehouse teams to ensure order and inventory accuracy
- Develop and implement work schedules that allow for effective and efficient operations that meet business goals and objectives
- Partner with our Food Safety team to ensure we are meeting FDA, USDA, and General Manufacturing Practice requirements
- Support all safety efforts to continuously ensure a clean and safe work environment
- Conduct performance appraisals: provide measurable feedback to assigned personnel and suggestions for improved performance; formulate and implement employee corrective action as needed
- Must be willing and able to work occasional weekends
Required Skills and Experience
- High School diploma or equivalent
- 2 years fulfillment or production leadership experience
- Experience identifying & executing process improvement initiatives that can be quantified with measurable results
- Accountable to metrics related to operations
Preferred Skills and Experience
- Bilingual (English/Spanish)
- Lean manufacturing certification or experience leading in a company practicing LEAN Initiatives
Physical Requirements
- Regularly required to use hands to feel, grab, or operate objects, tools, and controls while reaching with hands and arms
- Frequently required to stand, communicate, and listen
- Occasionally required to walk, stoop, kneel or crouch
- Occasionally lift and/or move up to 50 pounds
- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
- Able to perform repetitive movements
- Able to work in variable temperatures (cold/hot)
Company Overview
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
EEO
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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