2nd Shift Security Guard

Description

Foundation Summary

The Robert R. McCormick Foundation envisions a Chicagoland comprised of thriving communities where all individuals have the resources and opportunities to succeed, without regard to income, race, ethnicity, gender, or ZIP code. We invest in people and organizations across the region to develop educated, informed, and engaged communities.

The Foundation was established in 1955 upon the death of Colonel Robert R. McCormick, the longtime editor, and publisher of the Chicago Tribune. The Foundation's philanthropic investments of more than $1.8 billion to date are currently focused on Chicago's South and West Sides and on the following issues: early childhood education, public safety, community development, veterans, and journalism.

Robert R. McCormick Charitable Trust and designated Cantigny as a public space for education and recreation. Cantigny Park is home to the McCormick House, First Division Museum, formal gardens, picnic grounds, and walking trails. Cantigny is host to numerous special events, concerts, weddings, garden tours, museum tours, lectures, horticulture workshops, fitness classes, and more throughout the year.

Position Summary

Security Officer ensures the security and safety of the staff and visitors, and the physical assets of Cantigny Park. Achieve a high level of service as a main point of contact for Cantigny guests. Act as a problem solver, in a professional and calm manner, resolving any quest concerns.

Essential Functions

1. Work at the Security Operations Desk.

• Monitor the security cameras.
• Monitor the communications equipment and enter building openings and closings on the Building Checklist.
• Document daily duties on the Shift Report to include but not limited to shift start and end times, patrol locations, incidents, alarms, booth assignments and lunch breaks.
• Answer the Cantigny main line in the absence of the Reservations Specialist. Be knowledgeable in a wide range of information regarding Cantigny Park to relay accurate and timely information for visitor inquiries.
• Greet cars entering the Private Drive.
• Collect and store lost and found. Log items into the lost and found log.

2. Manage the cash register at the park entrance booth while accurately recording attendance data.

3. Respond to emergency calls to include but not limited to First Aid, CPR, Fire and Burglar Alarms and Suspicious/Difficult guests. Follow established procedures while coordinating with staff and emergency services.

4. Patrol on foot and in vehicles in all weather conditions. Make continual security and safety checks of all facilities and grounds using the Tour Guard device and report all findings to the operations officer.

5. Respond to staff and visitor assistance calls to include building access, vehicle escorts, first aid, and motorist assist.

With diplomacy and kindness, enforce all Cantigny rules and regulations.

6. Use established crowd control and parking procedures when required. Assist in setting up overflow parking, put out cones and signage as needed. Use proper safety equipment when directing crowds and traffic in, around and out of the park.

7. Park cleanliness up to and including maintaining clean workspaces, storage spaces and picking up loose garbage while on patrol in the park.

Requirements

Minimum Qualifications:

Education: High School Diploma or GED

Experience: 1-3 years of experience, preferably.

Skills:

• Strong interpersonal skills and customer service orientation, including willingness to interact with groups of visitors.
• Able to work weekends and select holidays.
• Detail-oriented, inquisitive, and thoughtful.
• Team player, with the ability to work independently when needed.

Working Conditions:

• This is a Full-Time position, reporting to the Director of Security
• This position requires working outdoors in all weather conditions, including heat, cold, and rain
• The Security Guard must be able to walk or stand for extended periods of time

Equal Opportunity Employer

Cantigny Park and the Robert R. McCormick Foundation provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, individuals with disabilities, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital and housing status.