2nd Shift Service Writer

• Meet with customers and determine their needs for repair and/or service of their vehicle issues


• Increase customer satisfaction by building customer relations


• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations


• Monitor the progress of each vehicle throughout the evening, and update customers frequently


• Increase profitability by maximizing sales & executing retail promotions


• Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times


• Oversee and participate in quality control


• Completing and closing customer invoices


• Participate in the development and documentation of standard operating procedures as appropriate


• Willingness to be trained 


• Light help cleaning of the shop when necessary

• High school diploma or equivalent


• Valid driver’s license & clean driving record


• Must be able to pass a routine drug test and background check 


• Automotive service advisor experience (preferred)


• Ability to read, write and speak English fluently 


• Ability to concentrate and accomplish tasks despite interruptions


• Multitasking skills


• Proficient use of computers/business machines


• Must be able to work evening shift hours 2:30pm-11:30pm

About Us: Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky.  Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental, Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it!  Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination. The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family!