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2nd Shift Shipping Team Operations Lead

icon building Company : Lollytogs
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - 2nd Shift Shipping Team Operations Lead



Full-time


Description

Operational Coordination & Execution

  •  Coordinate and oversee daily shipping operations to ensure all customer orders are accurately picked, staged, loaded, and shipped on time and in full.
  •  Plan, route, and schedule shipments efficiently, optimizing delivery routes, equipment utilization, and labor resources.
  •  Ensure proper loading of product to prevent damage, maintain safety, and comply with transportation and weight regulations.
  •  Collaborate closely with production, warehouse, customer service, and transportation partners to align shipping priorities and resolve operational challenges.

Routing, Scheduling & Invoicing

  •  Develop and manage daily and weekly shipping schedules based on customer requirements, production output, and carrier availability.
  •  Utilize routing and scheduling systems to maximize efficiency and cost-effectiveness.
  •  Coordinate invoicing processes to ensure accurate documentation, timely billing, and proper reconciliation of shipped orders.
  •  Verify shipping paperwork, bills of lading, invoices, and delivery documentation for accuracy and compliance.

Team Leadership & Communication

  •  Lead, coach, and support the shipping team through clear direction, consistent communication, and hands-on leadership.
  •  Foster a positive, professional, and safety-focused work environment built on respect, teamwork, and accountability.
  •  Serve as a key communication link between frontline employees, management, and cross-functional teams.
  •  Provide clear expectations, feedback, and guidance to ensure consistent execution of shipping standards and procedures.

Safety & Compliance

  •  Promote and enforce all safety policies, procedures, and regulatory requirements related to shipping, material handling, and transportation.
  •  Ensure compliance with DOT, OSHA, company policies, and customer-specific shipping requirements.
  •  Conduct regular safety observations, audits, and training to reinforce safe work practices.
  •  Address safety concerns proactively and participate in incident investigations and corrective actions as needed.

Reporting & Continuous Improvement

  •  Track and report key performance indicators such as on-time delivery, order accuracy, freight efficiency, and labor productivity.
  •  Identify operational gaps, inefficiencies, and improvement opportunities within shipping and logistics processes.
  •  Support continuous improvement initiatives by recommending and implementing process enhancements.
  •  Maintain accurate records, logs, and reports to support operational visibility and decision-making.

Requirements

Knowledge

  •  Strong understanding of shipping and logistics operations, including routing, scheduling, loading, and transportation coordination.
  •  Working knowledge of invoicing processes, shipping documentation, and inventory movement.
  •  Familiarity with safety regulations, compliance standards, and best practices in warehouse and shipping environments.
  •  Understanding of operational metrics and performance reporting.

Skills

  •  Excellent verbal and written communication skills, with the ability to clearly convey information across all levels of the organization.
  •  Strong leadership and team coordination skills, with the ability to motivate, coach, and guide others.
  •  Exceptional organizational and time-management skills, capable of managing multiple priorities in a fast-paced environment.
  •  Problem-solving and decision-making skills with a proactive and customer-focused mindset.
  •  Proficiency in routing, scheduling, and shipping systems, as well as standard office and operational software.

Abilities

  •  Ability to lead by example and maintain professionalism under pressure.
  •  Ability to coordinate complex logistics activities while maintaining attention to detail.
  •  Ability to work collaboratively across departments and build strong working relationships.
  •  Ability to interpret data, prepare reports, and use information to drive operational improvements.
  •  Ability to safely work in a shipping/warehouse environment, including standing, walking, and overseeing loading activities.

Original job 2nd Shift Shipping Team Operations Lead posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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