2nd Shift Shipping Team Operations Lead

Operational Coordination & Execution

•  Coordinate and oversee daily shipping operations to ensure all customer orders are accurately picked, staged, loaded, and shipped on time and in full.
•  Plan, route, and schedule shipments efficiently, optimizing delivery routes, equipment utilization, and labor resources.
•  Ensure proper loading of product to prevent damage, maintain safety, and comply with transportation and weight regulations.
•  Collaborate closely with production, warehouse, customer service, and transportation partners to align shipping priorities and resolve operational challenges.

Routing, Scheduling & Invoicing

•  Develop and manage daily and weekly shipping schedules based on customer requirements, production output, and carrier availability.
•  Utilize routing and scheduling systems to maximize efficiency and cost-effectiveness.
•  Coordinate invoicing processes to ensure accurate documentation, timely billing, and proper reconciliation of shipped orders.
•  Verify shipping paperwork, bills of lading, invoices, and delivery documentation for accuracy and compliance.

Team Leadership & Communication

•  Lead, coach, and support the shipping team through clear direction, consistent communication, and hands-on leadership.
•  Foster a positive, professional, and safety-focused work environment built on respect, teamwork, and accountability.
•  Serve as a key communication link between frontline employees, management, and cross-functional teams.
•  Provide clear expectations, feedback, and guidance to ensure consistent execution of shipping standards and procedures.

Safety & Compliance

•  Promote and enforce all safety policies, procedures, and regulatory requirements related to shipping, material handling, and transportation.
•  Ensure compliance with DOT, OSHA, company policies, and customer-specific shipping requirements.
•  Conduct regular safety observations, audits, and training to reinforce safe work practices.
•  Address safety concerns proactively and participate in incident investigations and corrective actions as needed.

Reporting & Continuous Improvement

•  Track and report key performance indicators such as on-time delivery, order accuracy, freight efficiency, and labor productivity.
•  Identify operational gaps, inefficiencies, and improvement opportunities within shipping and logistics processes.
•  Support continuous improvement initiatives by recommending and implementing process enhancements.
•  Maintain accurate records, logs, and reports to support operational visibility and decision-making.

Knowledge

•  Strong understanding of shipping and logistics operations, including routing, scheduling, loading, and transportation coordination.
•  Working knowledge of invoicing processes, shipping documentation, and inventory movement.
•  Familiarity with safety regulations, compliance standards, and best practices in warehouse and shipping environments.
•  Understanding of operational metrics and performance reporting.

Skills

•  Excellent verbal and written communication skills, with the ability to clearly convey information across all levels of the organization.
•  Strong leadership and team coordination skills, with the ability to motivate, coach, and guide others.
•  Exceptional organizational and time-management skills, capable of managing multiple priorities in a fast-paced environment.
•  Problem-solving and decision-making skills with a proactive and customer-focused mindset.
•  Proficiency in routing, scheduling, and shipping systems, as well as standard office and operational software.

Abilities

•  Ability to lead by example and maintain professionalism under pressure.
•  Ability to coordinate complex logistics activities while maintaining attention to detail.
•  Ability to work collaboratively across departments and build strong working relationships.
•  Ability to interpret data, prepare reports, and use information to drive operational improvements.
•  Ability to safely work in a shipping/warehouse environment, including standing, walking, and overseeing loading activities.