2nd Shift Supervisor - Commercial Facilities

Do you have experience in building maintenance, janitorial or similar industries? Do

you have strong management experience and good communication skills? Are you

seeking a full-time evening shift position with excellent pay and benefits? If you answer

yes, consider this great opportunity with City Wide Facility Solutions!

We are seeking a Night Manager to join our Milwaukee team! The Night Manager is

responsible for assisting with management of contract compliance for designated

building maintenance services, as well as maintaining the relationship between City Wide

and Independent Contractors. Employee must possess the ability to review the client

contract and check that work expectations have been met.

The work week is Monday-Friday. The shift typically starts at 3:30pm and ends at 12am.

What’s Great About Working at City Wide:

Work in a fast-paced, growing organization

See how your job directly impacts the company

Build positive relationships in our strong company culture

Help businesses in your local Milwaukee community

Essential functions

Develop and maintain productive, working relationships with Independent Contractors

(IC) by communicating client priorities and collaborating on solving problems.

Review scope of work and ensure quality assurance per account to retain existing

business and gain new business.

OVERVIEW APPLICATION

Communicate with Facility Services Manager (FSM) daily for any issues that need

immediate attention, including the nightly recap via email or phone message.

Make recommendations for IC work assignments, manage to client standards and

company guidelines and discharge if not meeting service level agreement.

Manage inspections, customer complaints, customer requests, new client starts, or

accounts needing attention.

Execute City Wide’s New-Start Policy, Customer Compliant Policy, and other

operational policies and procedures.

Ensure compliance with client policies & procedures, approved cleaning tools and

equipment and their proper use.

Update CRM at each account with proper documentation

Other duties as necessary.

High school diploma required or equivalent experience in commercial janitorial

services industry.

6 months of related experience in management; coaching, motivating, developing, and

leading a team

Energetic, hard-working, dependable, detail-oriented with a willing to learn attitude.

Building, facilities, janitorial or similar industry experience a plus!

Strong planning, organization skills, and attention to detail.

Excellent communication and interpersonal skills.

Must be innovative and strive for continuous process improvement.

CRM experience preferred.

Reliable transportation and current automobile insurance

Physical Demands

The physical demands are representative of requirements that must be met by an

employee to successfully perform the essential functions of this job. Constant sitting,

bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

City Wide offers a competitive compensation and benefits package for this position.

Compensation starting at $20 per hour

Monthly Auto Allowance

Health Insurance

401K with a 4% company match

Paid Time Off (PTO)

Holidays off

Company Cell Phone

Exceptional Work/Life Balance

Opportunities for Advancement