3rd Shift Operations Representative (On-site)

Description

Company
Boyle Transportation is a highly regarded, technology-enabled provider of secure, validated transportation & logistics services to blue chip clients in the biotech/pharmaceutical and government/defense sectors. Incorporated in 1971, we combine highly skilled people with superior technology and equipment to perform for a demanding customer base. The company is headquartered in Billerica, Massachusetts and operates throughout the US and in/out of Canada.

We are a subsidiary of Andlauer Healthcare Group, a Toronto Stock Exchange-listed provider of healthcare logistics services.

https://www.boyletransport.com/

https://andlauerhealthcare.com/

Opportunity
As a member of our Operations team, the successful candidate will communicate with clients, efficiently dispatch assignments to our fleet, support professional driver coworkers, and monitor shipments in transit. Ensure adherence to strict quality, safety, and security protocols for each shipment. This role involves a total of 36-40 hours/week with some opportunity for overtime.  The 36-40 hours will be spread over a 4 day period, generally consisting of 1 to 2 twelve-hour (12hr) overnight shifts per week on 3rd shift and 1-2 eight-hour (8hr) shifts on 2nd shift.

Responsibilities:

· Schedule and dispatch professional teams, coordinating shipments with customers.

· Guide drivers through procedures at shipper and receiver facilities.

· Arrange delivery appointments and address scheduling inquiries.

· Coordinate Canadian shipments and collaborate with customs brokers.

· Coordinate breakdown repairs.

· Perform business responsibilities during designated hours, including communications and emergencies.

· Ensure compliance with safety and security regulations and protocols.

· Perform additional duties as assigned by management.

Requirements

· 3-5 years of military and/or transportation experience, or equivalent education

· Proficient in Microsoft Word, Excel, and Office

· Excellent communication, organization, and teamwork skills

· Eligible for US government security clearance (US Citizenship Required)

· Awareness of corporate culture and public image

· Ability to collaborate across departments

· Strong decision-making in fast-paced environments

· Superior time management and attention to detail

· Effective communication with colleagues and customers

· Proficient in multitasking

Why Join Us?

Boyle Transportation is among the most highly regarded transportation firms in the country. 94% of our clients rate their experience with us as a 9 or 10 out of 10. We were named by an independent 3rd party as having the #1 workplace in our industry throughout the US and Canada in 2020 and 2021. We do important work and invest heavily in the people, technology, and tools needed to execute that important mission.

We offer a competitive salary, comprehensive benefits, and a collaborative work environment. As an operations logistics coordinator, you will have the opportunity to make a significant impact on our revenue management processes and contribute to the company's growth and success.

If you are a dedicated and detail-oriented professional with a passion for optimizing revenue and pricing strategies, we encourage you to apply for this exciting opportunity.

EEO and Reasonable Accommodations

Boyle is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally recognized basis including, but not limited to: veteran status, race, color, religion, gender, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

It is Boyle Transportation’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws to all qualified candidates with physical and/or mental disabilities. This job description in no way states or implies that these are the only duties performed by the employee holding this position. All employees are required to follow any other reasonable job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments All duties and responsibilities are essential job functions and requirements and are subject to possible modification at any time.

To perform this job successfully, the applicant must possess the skills, aptitude, and abilities required to perform the position proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities required to perform this position.