3rd Shift/Over Night Rental & Return Agent

Budget Rent a Car of Atlanta is currently hiring for a Customer Service Agent at our Hartsfield Airport location to work our 3rd/over night shift (11PM-7AM). Qualified candidates must be flexible to nights and weekends. Experience with overnight shifts strongly preferred. We offer competitive pay, paid vacations, paid holidays, incentive bonuses, cash bonuses for perfect attendance, and a 401K.

Responsibilities

• Greet customers using standard dialogue
• Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
• Perform vehicle exchanges and extensions
• Monitor traffic control
• Inspect incoming vehicles for new damage
• Report damages to on-duty supervisor
• Scan returning vehicles back into system
• Provide computerized receipt to customer
• Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
• Support a team environment by assisting other agents and/or other areas when needed

Desired Qualifications

• Knowledge and use of computerized systems
• Intermediate proficiency in Microsoft applications
• Retail and sales experience
• Previous experience working in an outdoors environment

Minimum Qualifications

• High School Diploma or equivalent
• 1 year of customer service experience
• Professional communication skills
• Problem resolution experience
• Minimum age of 18
• Valid Georgia driver's license
• Clean driving record