Absence Management Analyst

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

The Absence Management Analyst position will be involved with learning the Company's Leave of Absence and Time Off policies and how they interplay with governing laws and other Company Plans. This includes working directly with other Company departments, assisting employees with questions and/or concerns, performing data integrity checks, reporting and assisting with system implementations. This position will require analytical skills, excel reporting, critical thinking and ability to self-motivate. The Absence Management Analyst will need to be able to understand and identify different eligibility requirements and resolutions. This role will also need to work with the Company’s Leave of Absence vendor and ensure consistency between systems and adherence to Company policies. Customer service is our primary focus. This role will primarily serve employees in the United States but could also cover policies for Canada employees as well.  A sense of urgency and attention to detail are necessary to meet the required deadlines.

KEY DUTIES AND RESPONSIBILITES:

• Understand, implement and process the 7-Eleven Leave of Absence Policies and Time Off Policies;

• Understand compliance as it relates to leave of absences such as HIPAA, FMLA qualifying reasons, FMLA entitlement, Americans Disability Act, state mandates pertaining to sick pay and protected leave of absences, understand Company Time Off policies, system programming, etc;

• Gather employee information from multiple HR Systems and personnel files;

• Learn and implement processes across multiple HR Systems;

• Implement training; assist with creation of informational materials;

• Stay current with laws and regulations within states of operation; perform internal audits and research data discrepancies;

• Work with Payroll for Time Off reconcilement;

• Send correspondence to appropriate individuals;

• Back-up for other coworkers responsibilities;

• Deliver exceptional customer service to our internal and external customers;

• Organize and maintain excel spreadsheets for tracking and data integrity checks;

• Handle requests as assigned by Management.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: N/A

YEARS OF MANAGEMENT EXPERIENCE: N/A

CERTIFICATIONS / LICENSES: N/A

SPECIFIC KNOWLEDGE AND SKILLS:

• Excellent written and verbal communication skills

• Excellent attention to detail

• Excellent excel skills

• Demonstrated professionalism with the ability to apply appropriate judgment and maintain confidentiality associated with sensitive employee data

• Ability to prioritize and handle multiple tasks with tight deadlines

• Ability to critically think and analysis processes

• Willingness to continually adapt and change

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.