Job Description - Acacia Creek Lead Server - Full Time with Benefits
Pay Range: $19.80- $24.10/hour
JOB CULTURE
The Acacia Creek Senior Living Community is committed to a culture of Leadership. Our culture is to provide superior service to members, residents and staff through a sound and progressive model of service and care which aligns our mission, vision and operations. We demonstrate excellence in core services and place value on high quality job performance, professional development, effective time management, budget management, workplace safety and resident/employee satisfaction. We are dedicated to disciplined innovation and continuous quality improvement – we are a learning company. We are committed to sharing our knowledge and being an organization that attracts the best and brightest talent. We are team-oriented, caring and honest.
JOB SUMMARY
The Restaurant Lead Server shall be responsible for providing prompt and courteous meal service and assistance to residents and guests. Lead Server is to interact with the residents Must be responsible for maintaining works areas in a clean and orderly manner. Assures that quality food service is provided at all times.
ESSENTIAL FUNCTIONS- LEAD SERVER MUST ENSURES THAT THE FOLLOWING DUTIES ARE COMPLETED:
Organizes the juices, milk, bread, water, and cereal area.
Prepares the coffee and condiments. Also prepares the carts for the used plates and cups.
Checks the reservations for the morning and lunch meals and prepares the signs needed for the tables.
Opens restaurant doors and monitors that the dining area is well-stocked and clean. Also inspects the floor area frequently, especially main walkways, for any spills and makes sure it is cleaned immediately.
Ensures that all the residents are served and all their needs are met. Helps with beverage refills. Also helps those residents requiring assistance in carrying their plates/glasses.
Helps clear the tables of used plates and utensils assuring that there are no used plates around that the residents no longer need.
Clears and cleans all the tables in time for the following meal. Refills condiments and beverages.
Arranges silverware for each assigned station.
Helps those residents requiring assistance with their plates and also their walkers.
When the meal period is done, makes sure that the tables are clean and buffet areas are clean for the following day.
Polish silverware and glasses.
Reset tables after breakfast and lunch.
Ensures that the refrigerator and cabinets are clean and organized. Also, makes sure the hallway is clear of any boxes.
Collects all tablecloths for cleaning.
Other duties as assigned.
Set up and break down and prepare for banquets, event requests and luncheons.
Polish dining room after breakfast and lunch.
Check for any breakfast or lunch reservations.
Check and report bar inventory weekly to supervisor.
Enter events into daily log book.
Complete assigned paperwork as needed.
Responsible for training for all new servers with the proper sequence of service.
Ensure all servers applies the proper of sequence of service are applied throughout the service period. Team members will obtain and demonstrate knowledge of Successful Aging philosophies through Masterpiece Living education, including the core values of Integrity, Dedication, Respect, Compassion, Teamwork and Quality. Associates will support and participate in the Successful Aging Culture (i.e., assist in new initiatives, encourage residents and act as their “coach”). Be familiar with and fluent in the language and details of Successful Aging/Masterpiece Living.
Ensure that pagers are returned after dinner service
SKILLS, ABILITIES AND EXPERIENCE
Upscale fine dining experience preferable
Friendly outgoing disposition
Floor Management experience a plus but not required
Adhere to grooming and appearance standards consistently
Strong serving and multi-tasking skills in fast paced environment
EDUCATIONAL REQUIREMENTS/LICENSES/CERTIFICATES
Any combination of education and experience that would provide the necessary knowledge and abilities listed, typically:
High school diploma or equivalent
First Aid certification
At Acacia Creek, we are looking for team members who would like to combine their passion for helping people, good communication skills, decision-making skills, and great ethical standards with the opportunities to advance your career.
In return for your skills, you will be offered:
A work environment focused on teamwork and support
Excellent health, wage replacement and other benefits for you and your family’s well-being
A generous contribution to a 401K plan whether or not you participate, and an additional contribution from the company when you participate in the plan
Investment in your growth through Tuition Reimbursement
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