Academic Support Specialist

Description

Position Title: Academic Support Specialist

FLSA Classification: Exempt 

Reports To: Dean of Teaching & Learning

Schedule: One-year position only 

Salary Range:  $70,000 - $90,000 Depending on experience

San Francisco University High School seeks a reliable and detail-oriented individual to serve as an Academic Support Specialist in our Academic Office for the 2025-26 school year. We are looking for someone who can maintain a calm and focused testing environment for students, including those requiring accommodations, and who can work with students, faculty and staff to ensure students are receiving appropriate and high-quality support.

At San Francisco University High School, we believe that the deepest learning requires collaboration among people who embody a diversity of backgrounds, beliefs, experiences, and perspectives. In order to build and sustain a community comprising a wide range of social and cultural identities, we must continually engage in furthering our self-knowledge, equity literacy, and ability to communicate effectively across differences. We challenge ourselves to do this work on both a personal and institutional level, recognizing that our community is part of a larger and more complex world.

Essential Functions:

• Proctoring: Supervise and administer tests in accordance with established guidelines and accommodations, ensuring a quiet and distraction-free testing environment.
• Accommodations: Implement specific testing accommodations as outlined in students' individualized plans (e.g., extended time, separate testing location, use of assistive technology).
• Materials Management: Distribute, collect, and maintain test materials, ensuring the security and confidentiality of all documents.
• Time Management: Accurately track and manage testing time, including start and end times, and provide time updates to students as needed.
• Record Keeping: Maintain accurate records of student attendance, testing times, and any observed irregularities or incidents.
• Communication: Communicate effectively with the Director of Learning Services and Dean of Teaching & Learning regarding testing schedules, student needs, and any issues that arise.
• Assistive Technology: Assist students with the use of assistive technology during testing, as needed (training will be provided).
• Maintaining Confidentiality: Uphold strict confidentiality regarding student information and testing materials.
• Adherence to Policy: Follow all school policies and procedures regarding testing administration and student accommodations.
• Flexibility: Adapt to changes in testing schedules and student needs as required.
• Learning Profiles: Closely read and follow any student learning plans.Demonstrate curiosity about common learning differences (dyslexia, ADHD, Executive Functioning, dyslexia, Auditory Processing Disorder). Ensure the rights of students are observed and protected through the use of appropriate respectful communication with fairness and equity.
• Student Support: Help students to build strong self-advocacy, organization, and study skills.  Maintain appropriate relationships with the students by treating students in a respectful manner at all times, eliciting students' interest and cooperation within appropriate boundaries.

Other Functions:

• Assist with the setup and cleanup of the testing environment.
• Provide general support to the Learning Services Office as needed.
• Attend training sessions on procedures and accommodations.
• Follow the expectations outlined in the Employee Handbook and the Teaching & Student Support Handbook. 

Requirements

Qualifications:

• College diploma or equivalent required.
• Experience working with students in an educational setting.
• Excellent organizational and time management skills.
• Strong attention to detail and ability to follow instructions precisely.
• Ability to maintain a calm and professional demeanor in a high school environment.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality.
• Reliability and punctuality.
• Basic computer skills and familiarity with common office software.

To apply for this position, you must include the following:

Resume

Cover Letter 

Working at Our School

San Francisco University High School is a mission-driven, independent high school located in an urban environment, serving a diverse and vibrant student body. The ideal candidate will thrive in a community that values trust, relationship-building, and responsiveness. The Technology Support Services Manager is expected to model and support the values and goals of the institution.

San Francisco University High School is an equal opportunity employer and makes employment decisions on the basis of merit. School policy prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws.