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Access Control Technician

Job Description - Access Control Technician



Title:                   Access Control Technician 

Reports to:         Director 

Job Type:           Full Time, Non-Exempt 

Location:           Pompano Beach, FL

 

At IOS™, we're not just another supplier. We're a Commercial Openings System Integrator. We own it all: estimating, budgeting, project management, fabrication, installation, integration, and service, with solving customer problems as our guiding light. That "one team, zero finger-pointing" mindset shapes how we work, and how we hire. Our people move across four modes: Build, Fix, Upgrade, Maintain, so no two days look the same. From doors and frames to millwork, building specialties (Division 10), gate access, and access control: built to code, built to last, no shortcuts. And we're growing our national footprint, with real opportunity for people who want to grow with us. 

 


Job Summary

Our Access Control/Low Voltage technician team is responsible for providing quality installation, troubleshooting and performing service that meets our customer’s needs in a timely manner. This includes wire installation, terminations, basic networking, software installations and programming. A good understanding of mechanics and electrical is required for this job.

 

Duties/Responsibilities

Duties and responsibilities will include, but are not limited to:


  • Install and program access control hardware, CCTV, alarm systems, and electronic gates.

  • Lead assigned jobs, delegate work at job sites, communicate with team members, provide solutions to issues, and report job completion to the Service Manager

  • Manage adherence to contract scope, specifications, and code on assigned projects.

  • Communicate with the Management team regarding scope changes, material charges, and labor management. Establish and maintain relationships with customers to ensure customer satisfaction, quality of service, and long-term relations.

  • Performs preventative maintenance, replacement and modifications as needed or requested by customers.

  • Documents work completed on work tickets for each call throughout the workday.

  • Determine the parts and additional materials required to complete each job.

  • Any other duties as assigned


 

Minimum Requirements


  • 5+ years of experience with the installation of commercial door hardware and electronic hardware

  • High school degree

  • Valid professional driver’s license and good driving record with no traffic violations.

  • Strong understanding of low voltage circuitry and mechanics

  • Familiar with networks and computer operating systems

  • Ability and willingness to learn new products

  • Excellent organizational and time management skills

  • Excellent customer service skills and someone who can work well with others


 

Supervisory Responsibilities (Lead Technicians)


  • No direct reports


Physical Requirements

 


  • Ability to lift up to 100 pounds occasionally.

  • Ability to work in extreme temperatures and inclement weather.

  • Ability to operate a company vehicle.





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