Access Coordinator | HSSC Boise

Description

Pay: Range starts at $18.76/hour (pay is calculated based on years of related experience)

Schedule: Mon - Fri | 8a - 5p

Program: HSSC Boise

Benefits Highlights

• On-Demand Pay allows access to a portion of earned wages before the usual payday.
• Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave.
• Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, legal, auto, home, and pet insurance.
• Your out-of-pocket medical costs of up to $2000 for individuals and $4000 for families may qualify for reimbursement through our Garner HRA. In addition, based on the medical plan you choose, you can utilize pre-tax dollars to pay for eligible healthcare costs with an HSA, which includes a company match of up to $900 for individuals and $1800 for a family.
• We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs.
• Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets to oil changes!
• 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary.

Why Highland Springs?

While seeking mental health help may feel intimidating, at Highland Springs our goal is to provide hope, help, and healing from the moment a person walks through our door through the completion of treatment and services. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. HSSC is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary and Deliverables

The Access Coordinator receives and coordinates all incoming referrals to Valley and manages eligibility and program screening, scheduling, and intake and registration documentation. As a community and client-facing role, the Access Coordinator ensures a high level of professionalism, coordination, and efficiency.

• Manages incoming referrals through telephone calls, emails, and other contact types. Gathers required information from referral sources.
• Completes eligibility and program screening with referred clients; schedules intakes and follow-up appointments
• Verifies insurance information and discusses funding options with clients
• Coordinates with program staff to ensure completion of registration paperwork and any necessary documentation
• Tracks program capacity and intake availability; manages program waitlists as appropriate
• Inputs information into the Electronic Medical Record including billing for Case Management services as appropriate
• Coordinates care by connecting referred clients to alternative treatment options and community partners as appropriate

Requirements

• High School Diploma or equivalent
• Case Manager certification (if applicable)
• CPR certification
• Valley de-escalation certification

Preferred Qualifications

• Bachelor's degree in social work or behavioral health
• Previous social services experience