Access Specialist

Join Our Mission to Transform Lives!

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Sign on bonus available!

• $3,000 for non-license

Position Summary

In this role you will provide continuity of Access program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.  Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations.

Qualifications/Basic Job Requirements:

• Bachelor’s Degree in a health-related field and minimum of two years addiction treatment experience or an equivalent combination of education, training and experience.


• Demonstrated clinical competency in assessments and admissions.


• Excellent interpersonal skills.


• Adequate written skills to accurately complete required documentation within the time frames prescribed.


• Demonstrated clinical competency in assessments and admissions.


• Complete Iowa DHS Dependent Adult & Child Abuse Mandatory Reporter training within 90 days of start date.


• Proficient working with Microsoft Office products.


• Bi-lingual skills (preferred).

Essential Responsibilities:

1. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.


2. Handle all First Contact calls and assess telephonically to determine appropriateness for treatment, level of care, and special needs.


3. Schedule assessment interviews with potential clients and their significant others.


4. Schedule and conduct intake interviews, follow up interviews (six- month point), and discharge interviews for grant participants.  


5. Ensure client health records are maintained consistent with rules and regulations, including accurate and timely data entry of grant data into IBHRS and SPARS systems.


6. Formulate initial diagnostic impression and appropriate recommendations for level of care placement.


7. Provide care coordination/case management services to assigned clients.


8. Utilize intervention skills as required to place the client in the appropriate level of treatment services.


9. Maintain knowledge of community and recovery resources to make appropriate interagency referrals as required.


10. Provide networking, linkage, and follow-up with referral sources.


11. Distribute and maintain accurate records for the recovery support services grant participants requests (e.g., bus passes/gas cards, etc.).


12. Verify insurance if needed.


13. Have Client Accounts Representative meet with the client if needed to discuss co-pay and get down payment when appropriate.


14. Maintain communications with all staff (e.g., assessments, admissions).


15. Notify appropriate staff of client status during admissions process.


16. Serve as a member of the Access Team and participate in all team meetings and activities.


17. Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.


18. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.


19. Deliver exceptional customer service consistently to every customer.


20. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.


21. Assume other related responsibilities as assigned by management.

Schedule: 

• Monday-Friday, 8AM-5PM

Work Location: Rosecrance Jackson Centers – Sioux City, IA

Work Mode:  Onsite

Compensation & Rewards

Base Pay:  Bachelor's Rate Starting at $24.44 per hour (pay is based on education, experience and credentials)

Incentives:  $1,500 per year for tCADC/CADC certification

Our Benefits:

Rosecrance values its employees and offers a comprehensive benefits package for you and your family including:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)


• 401(k) with employer match & discretionary contribution


• Group Life Insurance, LTD and AD&D


• Tuition assistance & licensure/certification reimbursement


• Paid Time Off, sick time, bereavement leave


• Referral program earning up to $1,000 per hire!


• Wellness program, including an on-site gym at select facilities


• Discounts at participating retailers


• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program


• MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?
Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.