Accommodations Coordinator Lac Seul First Nation

EMPLOYMENT OPPORTUNITY

Accommodations Coordinator

The Accommodations Coordinator will report to the (Commercial) Business Operations Manager. The Accommodations Coordinator will be responsible for the day-to-day operations of the Obishikokaang Inn, including reservations, cleanliness, administration, financial record keeping, and the overall maintenance of the property.

Responsibilities:

Collaborating with other departments or teams, such as event planners, travel coordinators, or logistic teams, to ensure a seamless experience for guests.

Having a plan in place for emergencies and unexpected issues related to accommodation.

Maintaining accurate records of all bookings, payments, and communications, and providing reports to management or clients as required.

Providing excellent customer service, including responding to inquiries, resolving issues, and ensuring guests have all necessary information about their accommodation.

Accommodating any special requests from guests, such as dietary restrictions, and ensuring accessibility needs are met for those with disabilities.

Collecting feedback from guests on their accommodation experience and using this information to improve future arrangements and maintain quality standards.

Ensuring all accommodations meet necessary standards and comply with relevant laws, regulations, and policies.

Identify maintenance issues and report to necessary contact to ensure prompt maintenance of hotel facilities.

Ensure the general upkeep of the hotel property and cleanliness of rooms and common areas.

Requirements:

Preferred Hospitality & Tourism Diploma, Office Administration Diploma, 2 or more years in Hospitality Management.

Mandatory High School Diploma or Equivalent.

1 to 2 years of experience in a lodging establishment or related field.

The ability to speak an Indigenous language is an asset.

Basic accounting knowledge.

To perform the job successfully, the individual will have contact with the following: Hotel Guests, LSFN Staff/Management, Funders and Partners, Book agencies.

Able to stay organized and ensure all standards are met.

Able to deal with crisis as it arises and provide a calm, objective approach.

Able to maintain cleanliness and do regular audits of the property.

Excellent interpersonal, written, and oral communication skills.

Excellent time management skills.

Occasional travel may be required.

Occasional heavy lifting may be required.

Occasional machine operation may be required.

Proficiency in Microsoft Office Applications (Word/Excel/Power Point).

Valid “G” Class Ontario Driver’s License.

Certified in CPR and First Aid/AED, or willing to obtain.

Willing to submit to a Criminal Record Check and Vulnerable Sector Screening.

Location:

Frenchman’s Head, Lac Seul, ON

Term:

Full-Time Position

Rate:

$30.50 per hour

* dependent on qualifications and experience

Hours:

8:30 a.m. – 4:30 p.m., 35hrs/week

Closing: Open until filled.

*LSFN offers great competitive wages, vacation, additional time off during Christmas Break and March Break, as well as great benefits*

Please submit a cover letter along with a resume, and written permission for LSFN Human Resources to contact two employment references, (most recent supervisors) must be provided. Applications can be mailed, faxed, emailed, or delivered to:
Lac Seul First Nation
Attention: C/o HR Dept.

P.O. Box 100

Hudson, ON. P0V 1X0

Fax #: (807) 582-3585

Email:

[email protected]

Lac Seul First Nation requires Criminal Reference Checks for those offered positions. We thank all applicants, however, only those being offered an interview will be contacted.

As per policy, applicants should note that COVID-19 Vaccination is required for all Lac Seul First Nation staff.

Preferential Hiring Policy: Lac Seul First Nation band members will be given priority for hiring, followed by indigenous persons who are non-LSFN band members. Where there are no suitably qualified indigenous persons available for a position, the most suitably qualified non-indigenous candidate will be hired.

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