Accommodations Supervisor

JOB SUMMARY:  
 
 

To provide leadership in the areas of housekeeping, laundry and service tech, quality, and Inventory control. 
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  
 

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  Leads teams and assists the Manager and Assistant Manager in organizing shift work in servicing and cleaning of all assigned guest rooms, buildings, and all work areas. 
   


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  Inspects guest rooms, buildings, meeting spaces and other areas as assigned. 
   


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  Reports any repairs, concerns, and facility needs to Manager and Assistant Manager and/or proper department and place work order to get work accomplished.  
   


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  Stocks trailers, storage rooms and all other areas as assigned as well as inventory control and replenishment. 
   


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  Assist in the organization and cleaning of the warehouse and assist in pest control of cabins and meeting spaces 
   


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  Assist team in setting up guest rooms, meeting rooms, buildings, and other areas as required (inside or outside). 
   


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  Assist team in setting up and moving furniture as requested.  
   


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  Assists with seasonal changeover. 
   


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  Completes daily vehicle inspections, and keeps vehicles and equipment clean 
   


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  Assists in developing and training hourly staff in areas of cleaning, chemical use, equipment, PPE and safety procedures, meeting space set up and other training required.  
   


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  Participate in team leader training on an ongoing basis. 
   


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  Work closely and provide all feedback, inspection, tasks and workload assignments to the Manager and Assistant Manager on a daily, weekly, and monthly basis. 
   


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  Stays aware of OSHA Safety Standards and assists in organizing training in accordance with safety standards. 
   


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  Works closely with the Laundry Lead, Housekeeping Leads, Service Technicians, and other housekeeping staff to accomplish all work tasks and assignments. 
   


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  Supports and participates in staff spiritual life activities. 
   


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  Performs all other duties as assigned. 
   

EDUCATION and/or EXPERIENCE REQUIRED:  
 

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  High school diploma or equivalent. 
   


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  Housekeeping experience required. 
   


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  Supervisor or lead experience preferred. 
   

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
 

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  Uphold and support the Mission, Vision and Core Values of Forest Home 
   


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  Assume responsibility for initiating a pleasant atmosphere by displaying a professional attitude through performance, appearance, and demeanor 
   


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  Actively supports and participates in the staff spiritual life activities 
   


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  Regular, timely attendance 
   


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  Signed statement of faith 
   


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  A self-starter. 
   


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  Strong housekeeping experience, with demonstrated leadership skills. 
   


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  Knowledgeable about housekeeping standards, safety standards, and proper chemical use. 
   


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  Able to lift up to 30 pounds daily. 
   


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  Excellent people service skills, with the ability to provide service and streamline processes without compromising the integrity of the department or Forest Home and its policies and procedures. 
   


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  Able to accomplish assigned projects utilizing effective communication, project management, time management and collaboration skills. 
   


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  Demonstrate the ability to perform high quality, detailed work, including reading and understanding the information sheets. 
   


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  Servant heart and Christ-like attitude. 
   

SUPERVISORY RESPONSIBILITIES: Supervises housekeeping, laundry and service technician staff. 
 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions. 
 

While performing the duties of this job the employee is regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate large and small accommodation tools and machinery. Requires moderate - heavy physical work; some lifting, pushing, or pulling of objects over 30 pounds. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. 
 

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. 
 
 
 
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors. The noise level in the work environment is usually moderate but can be loud at times. 
 
 
 
FOREST HOME EMPLOYMENT STATEMENT: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions of Forest Home’s at-will employment, duties, and responsibilities are subject to the Forest Home Employee Handbook. 
 

FOREST HOME CORE VALUES 

Surrender to Christ (Romans 12:1-2) 

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  Abide with the Lord daily through study of His Word and prayer 


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  Surrender to the Lord daily through obedience to His Word 


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  Worship the Lord with the Forest Home Community 


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  Commit to grow in your faith through regular attendance at a local church 


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  Prioritize God, Family, and Work appropriately 


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  Be prepared to share your testimony with staff or guests 


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  Walk in Biblical purity (1 Timothy 4:12) by rejecting one’s sinful nature 

Love (I Corinthians 13) 

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  Display the fruit of the Spirit: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control (Galatians 5:22) 


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  Be respectful to others 


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  Demonstrate compassion 

Serve (Philippians 2:3-11) 

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  Give generously to God and others through time, talent and treasure 


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  Seek to put others’ needs above your own 


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  Demonstrate humility in both spirit and deed 


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  Actively look for ways to serve 

Walk in Integrity (Titus 2:11-12, Proverbs 4:23-27) 

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  Show loyalty to others, even when they are not present 


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  Do the right thing, even when others are not present 


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  Extend trust and seek to believe the best in others 


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  Ask for forgiveness quickly when necessary 


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  Be truthful and transparent with others 

Strive for Excellence (Colossians 3:23-24) 

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  Demonstrate accountability with time and resources 


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  Request and receive training 


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  Desire to improve, and challenge others to do the same 


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  Commit to exceeding guest expectations 


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  Refuse mediocrity 

Engage in Community (I Thessalonians 5:11-13) 

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  Seek first to understand before being understood 


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  Communicate clearly, empathetically and respectfully 


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  Work through conflict Biblically (Matthew 18-15-17) 


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  Participate in intentional and purposeful community activities 


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  Partner with teammates for the goal of unity and team effectiveness 


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  Play and appreciate “campy” fun 


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  Faithfully pray for one another 

Innovate (Ephesians 3:20-21) 

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  Dream Big 


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  Proactively seek solutions 


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  Think outside the box 


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  Dream, plan and execute new ideas 


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  Acknowledge and trust that all things are possible through Jesus Christ our Lord (Matthew 19:26)