Account Coordinator

Description

YINLUN TDI LLC is a global leader in providing advanced thermal management solutions for the automotive, commercial truck, off-highway, and power generation markets. Headquartered in Houston, Texas, we operate sales and engineering facilities across the U.S. and manufacturing operations in China, the US, Mexico, Poland, India, and Southeast Asia. As a certified ISO 9001, ISO 14001, and IATF 16949 company, YINLUN TDI LLC specializes in designing and manufacturing world-class heat exchangers and thermal management products. Our innovations support both traditional and electric vehicle markets, with customers including global leaders from automotive, on-highway trucks, and off-highway machines. 

Located in NW Houston and have an immediate need  great opportunity for a well rounded candidate to fill our Account Coordinator.

Essential Duties/Responsibilities:

• Communicate with customers on order requests, inventory, lead times, and pricing
• Process new customer orders, change orders and shipments in Plex ERP system 
• Use various customer Web portals to obtain orders/planning schedules, schedule shipments and submit ASNs Process EDI transactions in Plex
• Provide shipping instruction and paperwork to shipping department
• Obtain and evaluate all relevant information to handle inquiries and complaints.
• Communicate with internal departments (accounting, planning, quality, sales, shipping
• Knowledge/understanding in thermal management industry

Requirements

Qualifications:

• Customer Service experience in a manufacturing or warehouse environment
• Strong knowledge of Microsoft Office (Word, Excel, and Outlook)
• Good verbal and written communication skills
• Ability to work in a fast-paced environment with minimal supervision
• Ability to learn quickly with attention to detail
• Exposure/experience in navigating in MS Office Word, Excel, Email, Teams
• Excellent organizational skills

Education and/or Experience

• High School and above
• Certification from a qualified trade school in a related field, or some college is a plus.
• Previous Customer Service-related experience required
• Edi experience preferred
• Bilingual a plus!

We offer a competitive salary, full range of benefits - medical, dental, vision, life insurance, STD, LTD, 401(k) with company match, vacation, personal days, sick days, paid holidays.  If you are interested, please submit your resume with salary requirements for immediate consideration.  Please submit your resume, salary requirements for immediate consideration.