Account Coordinator

Job Title:                            Account Coordinator – Coupon Operations

Reports To:                        Account Supervisor

FLSA Status:                      Full Time - Salaried, Non- Exempt

Location:                           Cincinnati, OH

 Who is pep? 

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space.  Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies.  We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%. 

Our company has evolved since we started 21 years ago, but there is one thing that has remained constant.  At pep, we put people first.  Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture.  We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive.  And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.  

We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team.  If this sounds like you and you want to be a part of something special, then click below to apply. 

At pep we value our team and offer: 

Summary of Position:  

The Account Coordinator manages incentives focused promotions from conception to completion for their assigned business unit. The tactics that are included in scope are rebates, digital coupons, and print coupons. Candidates must be extremely detail-oriented and able to build strong client relationships.

Key Responsibilities and Attributes:

• Collaborate with client to assemble all necessary promotion specifications; communicate requirements to respective supplier teams.


• Proactively understand your clients’ pain points and deliver new capabilities, efficiencies and innovative ideas to support them ongoing in the ever-changing consumer promotions landscape. 


• Ability to proofread and review coupons and UPC lists in depth for accuracy.


• Data entry of coupons for assigned business unit.


• Create and manage timelines; communicate timeline expectations to relevant client contacts, suppliers and internal personnel.


• Maintain strong metrics. Responsible for on-time & on-budget delivery, and accuracy. . 


• Conduct regular status meetings with clients, vendors and internal resources to ensure a flawless execution for each promotion.


• Build your Knowledge & Expertise:

• Assist in the establishment and development of processes/procedures.


• Seek out additional training specific to couponing. Strive to become an expert in the coupon industry and bring valuable, actionable insights to the client.

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  A successful candidate will have the following skills:

• Excellent organizing, time management and oral & written communication skills.


• Ability to write routine reports and correspondence.


• Ability to speak effectively before groups of customers or employees of an organization.


• Demonstrate internal leadership and collaborate to deliver projects to clients with agreed upon scope.


• Ability to mentor, grow and work harmoniously as part of a larger team.


• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.


• Ability to deal with problems involving several concrete variables in standardized situations.


• To perform this job successfully, an individual should have experience in Microsoft Outlook, Word, Power Point, and Excel. Above average proficiency in Excel is required.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.