$19.75 - 25.75 hourly
Number of Applicants
:000+
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At MNTN, we've built a culture based on quality, trust, ambition, and accountability – but most importantly, we really enjoy working here. MNTN is the fastest-growing company in streaming, and we pride ourselves on our self-service AdTech platform, which provides performance marketers with the tools to realize the highest return on their ad spend dollars. Our startup spirit powers our growth mindset and supports our teammates as they build the future of ConnectedTV. We're looking for people who naturally want to do more, own more, and make an impact in their careers – and we're seeking someone to be part of our next stage of growth.
The Customer Success team is at the heart of the company's mission and impact and works to empower MNTN's new and existing clients to successfully leverage the platform's full potential to drive their most important business outcomes.
We are seeking an Account Coordinator who will play a crucial role in maintaining and nurturing customer relationships, ensuring unparalleled revenue retention while expertly guiding them through their MNTN customer journey. The Account Coordinator's primary responsibilities include meticulously maintaining an onboarding pipeline, orchestrating a seamless transition for customers from the initial post of sale through launching on the MNTN platform, and adeptly managing synchronization between customers and internal teams with precision and efficacy. The Account Coordinator will be required to possess an acute understanding of customer health and sentiment, flagging any revenue risks or concerns internally in a solutions-based manner. In this role, you will collaborate closely with an Account Director on customers in onboarding and active states to enact strategic account plans, leveraging cross-functional teams and subject matter experts as needed.
What You'll Do:
What You'll Bring:
MNTN Perks:
About MNTN:
Our recruiters will always reach out using an email address ending with @mountain.com. If you're contacted by someone without that address and they mention a Reference Code (which we never use), then that ain't us folks. Tell those trolls to take a hike–you're waiting to climb a MNTN.
MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.
Our solutions give advertisers total transparency and complete control over their campaigns – all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Petsmart, Build with Ferguson Master, Simplisafe, Yieldstreet and National University.
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