Account Coordinator, Hospitality

If you’re new to the workforce and have a passion for marketing and communications, SHADOW’s Account Coordinator position is an entry-level role that will give you a front row seat to the industry. As the backbone of client accounts, ACs are responsible for keeping teams organized on an administrative level, while also delivering media results and contributing both strategically and creatively. It is an intensive role for those with energy, passion and a strong desire to learn and grow in this industry. 

What You Bring:

• Diligence - You are organized, detail oriented and invested in your work. You approach your responsibilities thoughtfully and take pride in setting your teams up for success. 


• Passion - You have a passion for SHADOW’s areas of focus-- hospitality, fashion, entertainment, lifestyle-- and a strong point of view as a consumer in those realms. (There’s nothing worse than someone with no opinion!)


• Competence - SHADOW’s client work is dynamic and multifaceted - you must be comfortable juggling responsibilities and meeting deadlines, and doing so proactively and independently. 


• Bonus: Familiarity with Muckrack, Cision and Fashion GPS 

What You Do:

• Account administration - Keep the team on track by ensuring that they’re on top of their communication, aware of deadlines and armed with the assets and information they need. You’ll schedule and manage calendars, maintain product inventory, facilitate product and imagery requests, and record and circulate call notes.


• Results Tracking - Routinely monitor, compile and showcase the team’s work for the client through daily media monitoring and clipping, and weekly results reporting


• Agency administration - Support the agency by diligently maintaining its databases, lists and systems, and avoiding redundancies and inefficiencies.  You maintain contact lists, manage mailers and support upper management with additional tasks needed

A quick note: This job description is meant to provide an overview of the role and its core responsibilities, but it’s not a complete list of everything the position may involve. As our teams and business continue to grow, responsibilities may shift and evolve based on company and client needs.

Annual Compensation

$46,000 

What We Provide: 

• Medical + dental + vision insurance


• Generous PTO and paid holidays 


• Dedicated mental health days 


• Unlimited sick time


• Give Back. We want SHADOWs to extend their hearts and give back to their various communities and interests, on the clock! We offer 40 hours of paid VTO annually (voluntary time off)


• 401(k) retirement plan with matching 


• Pre-tax commuter and healthcare benefits


• 12 weeks paid leave for new parents


• Individualized career mapping 


• Summer Fridays (early close Fridays Memorial Day - Labor Day)


• Hybrid work schedule (1-3 days in office per week, depending on role)

While SHADOW intends to maintain these employee benefits, the Company reserves the right to modify, amend or terminate these benefits at any time and for any reason.

Additional Information

SHADOW  promotes a diverse and high performing company culture. SHADOW is dedicated to providing equal opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.

All your information will be kept confidential according to EEO guidelines.