Account Coordinator - P&C Insurance

Come join our team!

Frost Specialty Inc., a division of EPIC Insurance Brokers & Consultants, provides continuous development of exclusive and specialized programs tailored to all facets of the entertainment industry. Additionally, Frost boasts VIP service for all aspects of personal, commercial, and life and health insurance, with one-on-one risk analysis expertise, a commitment to confidentiality, and the flexibility to handle unique and sophisticated insurance protection worldwide.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

LOCATION: Nashville, TN

WHAT YOU’LL DO:

A detailed list of job duties includes (but is not limited to):

• Processing of Audits and Endorsements per company procedures


• Prepare insurance documentation including certificates, EPI’s, loss runs, policy change requests, and vehicle identification cards  


• Set up and maintain client service activity files and filing (electronic), scanning and copying of all required documents 


• Perform other related support duties as requested 


• Prepare and print proposals, schedules and other reports


• Comply with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards


• Contribute to a team effort by accomplishing related results as needed 

WHAT YOU’LL BRING: 

• One year insurance agency experience preferred but not required 


• Ability to manage multiple priorities, and instruction from multiple Account Managers and Producers


• Excellent phone and interpersonal skills


• Strong oral and written communication skills


• Ability to work independently, as well as in a team environment


• Proficient in all Microsoft Office products

Educational requirements:

• College degree preferred


• Broker’s license is required / can be obtained once hired

COMPENSATION:

The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC:

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  
  
  
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  
  
  
  


• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave


• Generous employee referral bonus program of $1,500 per hired referral


• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)


• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group


• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development


• Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support


• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs


• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!


• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation


• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/. 

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf. 

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