Account Development Representative / Inside Sales

The Account Development Representative's (ADR’s) primary objective is to create qualified sales opportunities for the closing sales team. The ADR will play a crucial role in supporting our sales efforts and building strong relationships with our clients. The ADR will work closely with Business Development Executives to develop and execute effective sales strategies, achieve sales targets, and contribute to the growth of our organization. This position offers an excellent opportunity for career advancement and skill development in the sales and account management field. 

• Assist Business Development Executives in identifying and prospecting potential clients through market research, cold calling, and networking.
• Support the development of sales strategies and tactics to generate new business and expand existing accounts.
• Collaborate with cross-functional teams, including marketing and customer service, to ensure client satisfaction and retention.
• Prepare and deliver sales proposals, quotes, and contracts to clients, following company guidelines and pricing policies.
• Maintain accurate and up-to-date records of client interactions, sales activities, and pipeline opportunities in the CRM system.
• Monitor industry trends, competitors, and market conditions to identify new business opportunities and stay informed about the latest developments.
• Meet or exceed established quotas.
• Continuously develop product knowledge and sales skills through training programs, workshops, and self-study.

Ford Office Technologies, Pittsburgh Post-Gazette Top Workplace and Pittsburgh Business Times Best Place to Work, is the area’s largest independent full-line authorized provider of the industry’s top four manufacturers for copier, printer, and multi-function product (MFP) technology – Canon, Konica Minolta, Kyocera and Lanier (Ricoh). Since opening in 1991, Ford Office Technologies has been focused on delivering the area’s best products and services available in the industry. Our family owned and operated business, headquartered in Connellsville, Pennsylvania, is continually evolving and growing to meet the ever-expanding needs of our customers. From data management to IT services, our main goal is to ensure that our customers’ businesses run smoothly and efficiently with an established company that they can trust. We currently support clients in Pennsylvania, Maryland, West Virginia, and Ohio. Our growth also incorporates expanding our reach, with offices in Pittsburgh, Hermitage, Erie, Monroeville and most recently our Niles, OH location.

• Strong communication and interpersonal skills. 
• Previous experience working in a sales position preferred.
• Solid analytical and problem-solving skills. 
• Persistent and Resilient.
• Ability to work independently to meet sales quotas. 
• Proficiency in CRM software and Microsoft Office. 
• Good time management and organizational skills.

In Return We Offer

• 401(k) with company match
• Bereavement Leave 
• Vacation Benefits 
• Holidays
• Medical, Dental, and Vision Care Insurance 
• Life Insurance – both company paid and additional coverage.
• Voluntary Short-Term and Long-Term Disability Insurance
• Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.
• CDA Scholarship Foundation