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The Monks Account Director serves as a cornerstone of successful project execution. Their profound understanding of project dynamics and client requirements allows them to oversee project work streams across diverse clients and teams. Their expertise in planning and communication ensures seamless project delivery. In partnership with account leadership, operations, and production teams, they lead the day-to-day client experience across a variety of projects and programs. They are passionate about the automotive industry, and understand end to end brand experience.
The Day-to-Day
- Responsible for the input, output and productivity of small to large teams of makers through a multi-departmental team (ie creative, ops, etc)
- Provide clients with solutions and recommendations. Collect client feedback and ensure it is reflected in revisions
- Communicates project requirements to project managers, producers, strategy and creative, in order to meet client expectations
- Consistently provide clients with clear expectations for review turnarounds and workstream needs and flag any workstream schedule implications
- Ensure seamless execution and delivery to drive success across all fronts
- Knows the full lifecycle of digital workstream inside and out
- Consistently meet the standards set for quality, productivity and timeliness
What you bring:
- 6-8 years of experience in coordinating projects and/or teams in digital production or agencies
- Digital production experience required
- Firm grasp of traditional and digital media required
- Demonstrated ability to execute large-scale projects and programs, working with internal and external partners
- Must be a self-starter who can operate in a constantly evolving team environment
- Seasoned at managing multiple complex projects simultaneously
- A knack for unraveling complex problems and processes in an easy to understand way
- High energy and go getter attitude; comfortable working autonomously
- Excellent problem solving and analysis skills with presentation development skills
- Experience managing budgets and a high level of business acumen
- Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
- Experience with and comfortable working within project management tools (WorkFront, JIRA, Monday.com, Asana, etc.)
- General knowledge of OEM offer and incentive programs
- Ability to communicate effectively with internal and external stakeholders
- Prior management experience
- Experience with Adobe Creative Cloud preferred
- Experience with automotive and media research tools
- Fluent in both Spanish and English
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
#LI-HYBRID
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What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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