Account Executive

Career Opportunity: Account Executive - Better Business Bureau – Cincinnati, OH

Are you a self-starter motivated by B2B sales? Do you strive to build long-term relationships with clients? Are you a service-oriented individual who is always looking to support your clients and their businesses? If so, we want to talk to you.

As the Account Executive, you will have the opportunity to strengthen relationships with BBB’s Accredited Businesses (ABs) by introducing ABs to BBB services and products designed to promote their businesses through digital outlets and other marketing/co-branding opportunities. You will be required to drive revenue by providing digital marketing services and advertising products to both our new and existing Accredited Businesses (ABs).

As an Account Executive you will:

• Acquire new advertising business with ABs, upsell existing accounts, and retain advertising spending while increasing AB satisfaction.


• Sell digital advertising, billboards, and other opportunities to AB's.


• Act as an account manager, maintain professional relationships and provide excellent customer service from the point of sale and every touchpoint thereafter.


• Work with business owners to strategize advertising plans and leverage their BBB accreditation to drive sales.


• Maintain all aspects of internal controls for your AB clients to ensure BBB abides by its commitments to ABs.


• Contribute to team efforts to accomplish organizational goals as it relates to growing and retaining the AB client base.


• Participate in events such as Business Trade shows and other BBB-sponsored events.

The ideal candidate will be coachable, self-driven, and sales motivated. Other qualifications will include:

• Minimum of one year of digital advertising sales experience preferred.


• Hunter mentality: unafraid to pick up the phone and make calls to build relationships to meet sales goals.


• Possess a growth mindset - look for how you can improve and how the BBB can best help ABs improve and grow.


• Demonstrated relationship mindedness.


• Demonstration of strong product knowledge and commitment to high ethical standards governing professional behavior and interactions. 


• Strong active listening skills with an ability to identify a prospect’s needs, propose solutions, and close sales.


• Exceptional written and verbal communication skills with an ability to make professional presentations in person or on the telephone.


• Prior experience working with a CRM or database environment preferred.


• Strong time management, organizational and interpersonal skills.


• Strong computer skills including Microsoft Office and internet search tools.


• Experience with generative AI tools preferred but not required.


• Experience with Canva, preferred but not required.


• Collaborative and eager to learn, bringing new ideas to the group.

The BBB is the standard of ethics in our region! We offer a work environment of ethics, integrity, collaboration, and a passion for serving our community. Apply online today to join our team!

Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.

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