Account Executive

At National Business Furniture (NBF), we believe the right workspace helps people and organizations do their best work. Since 1975, we’ve supported thousands of businesses—across commercial, education, healthcare, government, and hospitality settings, by creating furniture solutions that are functional, comfortable, and built to last.

We are looking for an Account Executive in the Boston, MA area! As an Account Executive, you are responsible for driving profitable revenue by growing assigned accounts and closing complex sales. The role includes omnichannel account ownership, with sales credit and compensation earned on qualifying purchases made by assigned accounts regardless of the channel used.

The role combines account ownership, new business development, and project-based selling, with a focus on larger opportunities that benefit from consultative engagement and coordinated internal support.

Position Summary:

Account Executives manage a defined portfolio of customer accounts and are accountable for topline sales and merchandise gross margin. They lead project and complex opportunities, pursue new business through referrals and local engagement, and coordinate internal teams to deliver compliant, well-planned workspace solutions across NBF’s sales channels.

Key Responsibilities:

Account & Revenue Growth

• Own revenue growth for a defined portfolio of accounts, including key and multi-location customers.

• Maintain active relationships with customer decision-makers to drive repeat and expanded business.

New Business Development

• Generate new sales through prospecting, referrals, networking, and local business engagement.

• Convert qualified leads into opportunities and close new revenue.

Project & Complex Sales

• Lead complex and project-based sales from discovery through close.

• Coordinate with Design, Project Coordination, and Sales Admins to deliver complete solutions.

• Structure deals and pricing to meet margin and profitability expectations.

Channel & Process Execution

• Route transactional orders to Web or Inside Sales as appropriate.

• Coordinate credit checks, quoting, and order preparation.

• Engage Sales Leadership & Deal Strategy Desk for complex or margin-sensitive deals.

Pipeline & CRM Discipline

• Maintain a pipeline that supports topline and margin targets.

• Keep CRM data accurate for forecasting and opportunity management.

• Escalate risks and issues to Sales Leadership as needed.

Qualifications/Requirements:

• Proven B2B sales experience; complex or project-based selling strongly preferred.

• Furniture, interiors, commercial design, or similar industry experience is an advantage.

• Strong relationship-building, negotiation, and communication skills.

• Ability to manage multiple accounts, priorities, and projects simultaneously.

• Proficiency with CRM systems and structured sales processes.

• Motivated, competitive, organized, and disciplined.

• Bachelor’s degree preferred but not required.

• This role requires frequent meetings/face to face visits with customers.  Must have a valid driver's license and car insurance; position is required to make six customer visits each week.

Critical Attributes:

• Embraces a servant leadership mindset, putting customer and team needs first while driving strong outcomes.

• Operates with a doer mindset; hands-on, action-oriented, and committed to moving work forward.

• Demonstrates energy, resilience, and a strong commitment to NBF’s continued growth and success.

Compensation Range: $100,000-$200,000. This is a base plus commission role where commission is uncapped.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance seeking a job opportunity at National Business Furniture or if you need reasonable accommodation with the application process, please call (800) 558-1010 or contact us at [email protected].