Account Executive - Fiber and Telecom Sales - B2B

Description

Role Overview  

The Account Executive is an outbound acquisition sales role that represents a large regional telecom provider that will sell telecommunications and fiberoptic internet services offered by our client, to new and existing customers. 

Requirements

 Responsibilities 

• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. 
• Demonstrates the functions and utility of products or services to customers based on their needs. 
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. 
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest. 
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. 
• Performs other duties as assigned. 

Required Skills/Abilities 

• Excellent interpersonal and customer service skills. 
• Excellent sales and negotiation skills. 
• Excellent organizational skills and attention to detail. 
• Strong analytical and problem-solving skills. 
• Ability to function well in a high-paced and at times stressful environment. 
• Proficient with Microsoft Office Suite or related software. 
• Passion for delivering exceptional customer experiences by executing with energy and excellence 

Education and Experience 

• Six (6) months of call center experience preferred. 
• One (1) year of acquisition sales required three; (3) years or more preferred. 

Supervisory Responsibilities 

• None 

Physical Requirements 

• Prolonged periods of sitting at a desk and working on a computer. 
• Ability to lift up to 10 pounds, if necessary.